Other

Skyworks Solutions, Inc.

Mark Alan Richey

David Richard Pehlke

Sabah Khesbak

James M Wilson

Ari T Vauhkonen

Kimmo J Salmela

Distributed radio frequency (RF) communication systems for automotive are disclosed herein. In certain embodiments, an RF communication system for an automobile includes an RF module located close to an antenna to satisfy a specified output power with small insertion loss. Additionally, the baseband processor is placed remotely from the RF module in a different area of the automobile to provide a lower temperature environment. Additionally, the RF module communicates with the baseband processor in a digital format eliminating the need for higher cost cabling (for instance, due to higher noise immunity arising from using digital signaling) and using digital transfer cabling, which can already be present in the automobile for other purposes. The RF module can include an RF front-end (RFFE) and a transceiver used for providing frequency conversion, for instance, between RF and baseband.

Distributed radio frequency communication systems for automotive

A system for securely collecting customer service agent data in a multi-tenant environment is provided. Generally, a plurality of customers send a plurality of messages to a server. Several different media types may be used to communicate with the server. The server then selects one of a plurality of customer service agents to handle a particular message based on a determination of the targeted tenant's identity, a predetermined association between the agent and the tenant, and the agent's availability. The server then routes the message and a &ldquo;screen pop&rdquo; to the selected agent. The selected agent then transmits information back to the server where it is stored in a secure memory partition associated with the targeted tenant. When a particular customer/agent session ends, the agents access to the secure memory partition is deactivated.

Methods and apparatus for securely collecting customer service agent data in a multi-tenant environment

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Carsbad, CA, United States of America

Mark Alan Richey