Nuance Communications, Inc.

Copitrak Inc.

Mark A Levine

Timothy Platt

Allan Stratton

Richard Steven Born

Initiating document management in an enterprise network from outside of the network can challenge information technology (IT) specialists because many solutions require altering security of the enterprise network. In an embodiment, a method includes polling, from an automated agent in an agent-side network, a server in a cloud-side network for a request to access a document management resource of the agent-side network via an interface between the agent-side network and cloud-side network The method further includes, responsive to the polling, downloading the request via the interface between the agent-side network and the cloud-side network. The method additionally includes issuing the request to the document management resource to cause the document management resource to access a document stored on a device of the agent-side network and perform an operation associated with the request. The method, therefore, enables a user access to the document management resource from outside of an enterprise network.

Voice and touch based mobile print and scan framework

A cost recovery system for a multi-functional photocopier device comprising a plurality of workstations interconnected by a communications network, and a controller adapted to control the operation of the device, the controller being connected to the network. The cost recovery system further comprises at least one broker unit operative to communicate with the controller via the network. The broker unit being responsive to requests to reserve the device received from users at the workstations to authenticate the users and to establish temporary cost recovery relationships between the controller and the workstations. Accordingly, a user can reserve the device from any one of is the plurality of workstations and then walk up to the device and perform a job on the device on a basis of a specific cost recovery relationship established by the broker unit between the controller and the respective workstation.

Cost recovery system and method for walk-up office equipment

A cost recovery system for a multi-functional photocopier device. The cost recovery system comprises a plurality of workstations interconnected by a communications network, as well as a controller adapted to control the operation of the photocopier device, the controller being connected to the network. The cost recovery system further comprises at least one broker unit operative to communicate with the controller via the network, the at least one broker unit being responsive to requests to reserve the photocopier device received from users at the workstations to authenticate the users and to establish temporary cost recovery relationships between the controller and the workstations. Accordingly, a user can reserve the photocopier device from any one of is the plurality of workstations and then walk up to the photocopier device and perform a job on the photocopier device on a basis of a specific cost recovery relationship established by the at least one broker unit between the controller and the respective workstation.

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Hampstead, Canada

Mark A Levine