Microsoft Technology Licensing, LLC

Mario R Garzia

Heidi A Crittenden

Peng T Li

Baskar Sridharan

Abdelsalam Heddaya

Joseph P Mullally

Mujtaba S Khambatti

Elsie Nallipogu

Todor Ivanov Jivakov

Björn Levidow

Anna Dayen

Mingtian Ni

David S Crocco

Qingbo Zhao

Resource exhaustion is anticipated, a cause of the resource exhaustion is identified and options are identified to address the resource exhaustion.

Resource exhaustion prediction, detection, diagnosis and correction

Disclosed is a software application reliability and availability tracking and reporting mechanism that collects event data from target computers, analyzes the data, and produces reliability and availability reports. A network administrator specifies target computers for which event data are collected. The collected event data along with a reliability model are provided to a reliability and availability analysis engine. Output from the engine includes reliability and availability data expressed as durations of time spent in each state and as associations with the events. The reliability and availability data are fed to a report generator which computes reliability and availability metrics. The metrics are used to generate reports that can be interpreted by the network administrator without the need for specialized data analysis skills. The metrics are also aggregated to provide historical and relative ranking reliability and availability data useful for planning and tracking against reliability and availability objectives.

Methods and systems for planning and tracking software reliability and availability

A method of analyzing a computer application interruption may analyze a cause of the computer application interruption, determine whether the cause of the computer application interruption was user disruptive or non-user-disruptive, determine whether the cause of the computer application interruption was operating system related or non-operating system related and determine whether the computer application interruption caused the computer application to stop operating or operate at a degraded level of performance.

Method and apparatus of analyzing computer system interruptions

The stability index objectively reflects system reliability and yet intuitively reflects the user experience on the system while also providing an understanding of how/when/why problems began.

Stability index display

A method of grouping sets of computers into a single class for statistical analysis is disclosed. The method may look at various factors to create equivalent classes of computers depending on the level of aggregation desired which then may be used to provide additional data from which reliability statistics may be calculated on the uptime of computers.

Method and apparatus to group sets of computers into classes for statistical analysis

Methods and systems for collecting, analyzing, and reporting software reliability and availability

Growing community of inventors

Redmond, WA, United States of America

Mario R Garzia