Convergys Information Management Group, Inc.

Marian Hatfield

Philip Geoffrey Claridge

Alastair David Hanlon

A fraud detection system and method uses unique indicators for detecting fraud that extend beyond traditional transaction-based indicators. These unique indicators may include environmental information about a customer or a transaction. Such indicators may be used to identify fraud events based on computer-executable instructions that evaluate fraud risk. Further, an improved fraud detection system may include a learning component with a feedback loop. Also, authenticating and other information may be directed to the system for updating indicating data, fraud models, and risk assessments.

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Staffordshire, United Kingdom

Marian Hatfield