Schneider Electric Usa, Inc.

Marcus Little

Jeffrey W Yeo

Chad Andrew Lloyd

Theresa Krivanek Wall

Coni Christine Wimsatt

John Jeffrey Dodson

Jason D McClanahan

Yixiong Zheng

According to various aspects, an energy management system is provided for generating a user request for information. According to one embodiment, the user selects energy management information to initiate a request for information. The system captures user context, the selected information, and determines information that is necessary to resolve the user's request. In some embodiments, the system requires explicit consent prior to sharing the necessary information with potential responders. In other embodiments, the system can require payment before proceeding. User requests can be routed to potential responders based on user context (e.g., what energy management information was being viewed, what report was being displayed, what actions the user was taking, etc.). User context can also include information on the user so a compatible responder with subject matter expertise can be identified. Generated responses can then be returned in-line in same context (e.g., report) from which the user generated the request.

Systems and methods for energy expert collaboration features

A method of acquiring data and performing calculations on the data using a provider service. A provider ticket service (PTS) receives tickets from one or more clients. Each ticket includes a calculation identifier and a payload. The calculation identifier identifies a calculation to be performed using information in the payload. The PTS associates a unique ticket identifier with each ticket. A ticket manager submits a selected ticket from the PTS to a provider host service (PHS), which determines which provider is to perform the calculation identified by the selected ticket by inspecting provider identification information in the selected ticket. The PHS launches a provider host thread (PHT) that invokes the provider determined to perform the calculation identified by the calculation identifier of the selected ticket. The provider performs the calculation and returns its result to the PHS, which passes the result back to the PTS, which returns the result to the requesting client.

Calculation engine and calculation providers

Growing community of inventors

Victoria, Canada

Marcus Little