International Business Machines Corporation

Marcos D Sylos

Sergio Varga

Guilherme Steinberger Elias

Fabio Minoru Tanada

Marcos Vinicius L Paraiso

Marcos V Paraiso

Max S Bortolin

One or more processors validate consistency between a policy-based service and operational data of a managed IT environment. One or more processors collect information for a component of a baseline, wherein the component of the baseline is at least one of an IT device and an application within the managed IT environment. One or more processors determine the policy-based service to be applied to the component of the baseline. One or more processors collect information to access operational data associated with a provider of the policy-based service. One or more processors generate a policy based on the information for the component of the baseline and the policy-based service to be applied to the component of the baseline, and one or more processors perform a validation of consistency based on a comparison between the policy and the operational data associated with the provider of the policy-based service.

Automated validation of contract-based policies by operational data of managed IT services

A method and system for remotely managing business processes via a mobile device is provided. The method includes enabling, for a user, an application integrated with analytic models and geo-positioning technology. The user and a location of the user are identified. Preferences associated with the user are identified and a status of business processes associated with the entity at the location is monitored. In response, a status of the entity at the location is determined. Status data associated with the status is presented to the user via the mobile device. The status data is based on the preferences. The user may initiate an escalation process based on the status provided.

Business systems management mobile administration

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Campinas, Brazil

Marcos D Sylos