Bank of America Corporation

Marco Ramirez

Stephen Yeager

Brad Sadler

Ramakrishna R Yannam

Viju Kothuvatiparambil

David H Witting

Methods may display an interactive searching display window on a webpage. Methods may display a search box located on the interactive searching display window, which may enable a user to type in a query. Methods may display an answer box located on the interactive searching display window, which may display an answer to a user's query. Methods may display a minimize button, a maximize button and a pin button, which may allow the user to pin the interactive searching display window to one side of the webpage. Methods may redirect the user to a second webpage in response to the determination that greater than a threshold probability exists that the answer to the user's question may be found on the second webpage. Methods may display the interactive searching display window about a central location on the second webpage for a time period between 1.5 and 3.5 seconds.

Method and apparatus for navigational searching of a website

An apparatus for automatic completion of an entry into an input field is provided. The apparatus may include a webpage. The webpage may include a search box. The search box may include a user input field. The apparatus may further include a processor and a machine-readable memory. When a user begins to type a query into the user input box, the processor may be configured to complete, pending user confirmation, the user's query. The completion may be based, for example, on information stored on the machine-readable memory pertaining to the user. The information may be available to an authorized accessor of the machine-readable memory via a secure communications channel. However, the information may be restricted from the user's access via a communications channel associated with the user.

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Burien, WA, United States of America

Marco Ramirez