Onepin, Inc.

Lupine Investments LLC

Intellectual Ventures Assets 20 LLC

Marcin Nowak

Feyzi Celik

Chris Degrace

Burak Say

Chris DeGrace

Jeffrey S Finn

This disclosure provides systems, methods, services, and platforms for automatically prompting a user of a mobile device to send feedback after a triggering event. This disclosure enables Mobile Network Operators to immediately solicit timely feedback from a mobile user after an interaction with the user. When a business, group, or other entity has an active survey campaign, a survey message comprising one or more response options is automatically sent to a mobile device after a triggering event occurs. Based on the user's selected response option, subsequent, follow-up survey messages can be automatically sent to the mobile device.

Automatic after call survey and campaign-based customer feedback collection platform

This disclosure provides methods, systems, and platforms for automatically prompting a mobile device user to download an application to their mobile device after a triggering event. Triggering events include calling a business, receiving a call from a business, and navigating to a website. In some embodiments, a business can run a targeted campaign to automatically prompt a mobile device user to download an application. In some embodiments, the platform interacts with an application installed on the mobile device. The prompt displayed on the mobile device includes an actionable option to download an application.

Automatic after call application download platform

This disclosure provides methods, services, and platforms that automatically prompt mobile phone users to add contact information to their phone book after a triggering event such as calling a phone number. The methods, services, and platforms allow mobile network operators to provide a service that allows businesses to potentially have their numbers added to the phonebook of a mobile phone after a disconnected call.

Automatic aftercall directory and phonebook entry advertising

This disclosure provides systems, methods, services, and platforms for prompting a user to respond to an offer on a mobile device. The disclosure enables Mobile Network Operators to create campaigns to target customers who are nearing the limit of their data plans, voice plans, SMS plans, and MMS plans. In some embodiments, the cloud server interacts with a client application to prompt the use of a mobile device to respond to an offer send in a campaign. The disclosure also provides embodiments to check to see if the user has opted out of receiving offers, or if a device can not execute a command, or if a threshold number of offers has already been sent. This disclosure also provides embodiments for authenticating third party account log-in.

Interactive campaign-based customer feedback collection platform

This disclosure provides aspects and embodiments of methods, services, and platforms for prompting users with a zero account balance to send a callback message to a contact informing the contact that the user cannot call them and asking the contact to call the user. This disclosure further provides location determining platforms and rewards platforms for users.

Automatic event triggered balance top-up, money transfer, and location based advertising platform

Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call. Methods and devices for automatically prompting a user with predictive message response options are also disclosed.

Automated messaging

Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call.

This disclosure provides methods, systems, services, and applications for collecting data from mobile devices connected to a mobile network. Aspects include campaign-based methods and systems as well as event-based methods and systems. Data includes mobile network data such as signal strength, call quality, network type, etc. and mobile device data such as mobile device type, charge level of the battery, etc. The disclosure also provides analytics for mobile network operators including mapping of location information and data points. Also described herein are methods and systems for verifying a credit card user's mobile device location.

Automatic event-based network monitoring

The disclosure provides methods and systems comprising an automated messaging system server operably connected to a mobile operator's network. The server receives a first message from a calling device that is addressed to a called device and comprises contents. The server reads the contents of the first message and determines a plurality of response message options, wherein at least one response message option is based on the contents. The server determines the date when the first message was received, and then, determines if the date falls in a specified date range. When the date falls in a specified range, the server includes a holiday response option in the plurality of response options. Then, the server prepares a first message package that includes the first message and response menu comprising the plurality of response options. The server sends the first message package to the called device.

Growing community of inventors

Westborough, MA, United States of America

Marcin Nowak