International Business Machines Corporation

Paypal, Inc.

Marcelo Perazolo

Viswanath Srikanth

Carlos Antonio Lorenzo Hoyos

Denilson Nastacio

Brent Alan Miller

Brian Nelson

Praveen S Chappalgaon

Rose Lopez-Carreno

Andrea Jean Watkins Moryadas

Abdolreza Salahshour

Mark E Peters

Ana Claudia Biazetti

Marc E Peters

Carlos Hoyos

Woodward S Aichner

Carlos A L Hoyos

A system and method for preventing multiple charges for a transaction in a payment system is presented. A payment system receives a payment operation request from the order system, and determines whether the payment operation is a duplication of a previous payment operation request. If so, the payment system retrieves stored financial transaction results and provides the financial transaction results to the order system. When the payment operation request is not a duplicate, the payment system contacts a payment provider to receive financial transaction results, which is passed to the order system and stored in a persistent data store.

System and method for preventing multiple charges for a transaction in a payment system

An apparatus for automatic conversion of existing systems management software applications to run in multiple middleware runtime frameworks by automating the unification of runtime framework ontologies and isolating runtime dependent code in the build process of system management applications through the introduction of a runtime dependency processor and performing runtime dependency analysis.

Apparatus and method for expanding the scope of systems management applications by runtime independence

A method of using constrained payments to enforce complex payment policies in electronic commerce (e-commerce) systems. An order capture component generates at least a first relationship object that corresponds to a first payment constraint rule. If an order item is placed in a shopping cart, and if the order item is associated with one or more payment constraint rules, and if one or more pre-conditions corresponding to the one or more payment constraint rules are satisfied, then the order capture component implements the one or more payment constraint rules. If one or more post-conditions corresponding to the one or more payment constraint rules are satisfied, then the order capture component submits a purchasing order from the shopping cart that includes the order item, such that the order item is constrained by the one or more payment constraint rules.

Use of constraints to enforce complex payment policies

A service system receives a request for problem resolution knowledge from a service requestor. Upon receiving the request, the service system identifies candidate patterns where each candidate pattern has at least one element that characterizes a problem associated with the corresponding pattern. An iterative process is then repeated between the service requestor and the service system until a stopping criterion is met, which attempts to narrow the field of candidate patterns down until one or more possible root causes of the problem experienced by the service requestor are identified. Alternatively, it may be determined that a possible root cause of the problem is not contained in the candidate patterns or that some other action, event, etc., interrupts the iterative process.

Problem determination service

Events experienced by resources are locally processed by secondary autonomic managers into consolidated events. These consolidated events are then transmitted to a primary autonomic manager, which recognizes symptoms of conditions found in a computer system that utilizes the resources. The primary autonomic manager is thus able to leverage information in a symptom catalog to process the consolidated events to recognize such symptoms.

Dynamic partitioning of event patterns for determining symptoms

A system and method for state-based execution and recovery in a payment system is presented. A payment system uses a state machine to track completed sub-tasks using a state progress identifier and completion state data. When a failure occurs, stored completion state data and the state progress identifier indicate the last successfully completed sub-task. As such, when the payment system resumes payment operation execution after a failure, the state machine retrieves the stored completion state data and state progress identifier, and resumes execution based upon the retrieved information. As a result, the payment system continues payment operation execution at a point as to not duplicate the payment operation's previously completed sub-tasks.

System and method for state-based execution and recovery in a payment system

A classifier, method and computer program product for categorizing events within a data stream includes a correlation engine having at least one set of rules, the rules including event selectors with logical expressions corresponding to a plurality of attributes for the events within the data stream; the engine also including a decision tree built by the engine for providing an index of the rules, wherein the engine references the decision tree to access selected rules corresponding to the events and applies the selected rules to correlate the events.

Rule processing optimization by content routing using decision trees

A system and method for optimal selection of payment authorization in a complex commerce system is presented. A commerce system uses an algorithm to select an optimum payment authorization for a particular payment deposit. The algorithm allows the commerce system to support multiple types of authorizations while minimizing the number of payment transactions if possible. The algorithm also handles payment instrument priority, sufficient authorization amount availability, and a selection of a favorable set of payment authorizations for which to apply the payment deposit. Once the algorithm selects an optimum payment authorization for a particular payment deposit, the commerce system applies the payment deposit towards the optimum payment authorization in order to receive funds from an external payment provider.

System and method for optimal selection of payment authorizations in complex commerce systems

A computer system includes a symptoms database having symptoms that relate to problems, where each symptom includes an event correlation rule having corresponding predicates. To identify a root cause of a problem, collected events are correlated with symptoms based upon their associated event correlation rule(s). For each symptom at least partially matched to an event, visualization information is associated with corresponding events based upon the visualization attribute of the symptom, and textual information is associated with event based upon the recommendation of the symptom. Moreover, recommendations may be provided to an operator, such as based upon information associated with the symptom. The event and symptom data is analyzed by grouping events in the set of events based upon their associated visualization information and presenting the textual information associated with an operator-selected event.

Incremental detection and visualization of problem patterns and symptoms based monitored events

A method for predicting and automatically verifying data assurance of a plurality of data values located in software processes in an e-commerce environment by a pattern recognition module, the method comprising: running the software processes on a data processing device; priming the software processes for creating baseline information based on collected data values; evaluating the baseline information by the pattern recognition module by comparing the collected data values of the baseline information with predetermined data values of predetermined information stored in a baseline database; establishing relationships between the collected data values and the predetermined data values to produce output data; determining whether the output data is valid; flagging data values outside permitted bounds; permitting a user to perform manual data assurance on the data values outside the permitted bounds; and updating the baseline database to include the collected data values of the baseline information without the data values outside the permitted bounds.

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Cary, NC, United States of America

Marcelo Perazolo