Cellco Partnership

Marc Jason Chiaverini

Carlos A Cazanas

James Edward Haley

Paul Herbert Siedelhofer

Wireless communication takes place between a first computing device and an appliance having a data center including diagnostic data. A subset of the diagnostic data may be communicated to a first server using a communications network and in turn information associated with the subset of the diagnostic data may be communicated to a second server. The second server then provides feedback to the first server that may be at least partially communicated to the first computing device. Wireless communication may also take place between a second computing device and the appliance, the second computing device selectively receiving a different subset of the diagnostic data. Subsets of different diagnostic data from different computing devices may result in a larger subset of the diagnostic data.

Appliance diagnostic information via a wireless communication link

A shutdown notice may indicate that a primary CCF system is expected to shutdown soon. This notice may be received by a CTF system after the CTF system delivers an ACR Start message to the primary CCF system, but before it delivers an ACR Stop message relating to the same chargeable session to the primary CCF system. In response to this shutdown notice, the CTF system may be configured to deliver an ACR Stop message relating to the same chargeable session to the primary CCF system before the primary CCF system shuts down. Also in response to this shutdown notice, the CTF system may be configured to deliver an additional ACR Start message and an ACR Stop message relating to the same chargeable session to a secondary CCF system.

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Mine Hill, NJ, United States of America

Marc Jason Chiaverini