International Business Machines Corporation

Marc Dreyfus

Asima Silva

Robert Cameron Weir

Derek S Lam

Ping Wang

Michael Muller

Cesar Augusto Wong

Morgan Louis Johnson

Included are method, article of manufacture, and device that serve to embed a universal script object into programming code used for rendering a web page, convert the universal script object into JavaScript, and upon receiving a request for a web page, send the converted and embedded universal script object towards a requestor. The universal script object may be converted from HTML or some other language.

Performance of template based javascript widgets

A computer-implemented method of sorting electronic messages can include identifying at least one recipient of an electronic message and retrieving a classification scheme of the recipient. An identifier can be included within the electronic message. The identifier can specify a tag selected from the classification scheme of the recipient. The electronic message, including the identifier specifying the selected tag, can be sent.

Processing electronic messages according to sender classification

A computer-implemented method of providing expertise based referrals can include receiving, from a first user, a voucher specifying a second user seeking expertise and a third user as a potential subject matter expert. Responsive to execution of the voucher, an instant messaging session between the second user and the third user can be established and an input from the second user indicating whether a posed question from the second user is resolved can be received. When the posed question is resolved, a role of maven can be assigned to the first user and a role of subject matter expert can be assigned to the third user. A transcript of the instant messaging session between the second user and the third user, a reference to the first user with the assigned role, and a reference to the third user with the assigned role can be stored as part of a referral transaction.

Expertise referrals using a real-time communication system

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Brooklyn, NY, United States of America

Marc Dreyfus