Microsoft Technology Licensing, LLC

Marc Boyer

Rajesh Ramanathan

Parag Samdadiya

Eran Shtiegman

Mahendra D Sekaran

Danny Levin

Arulkumar Elumalai

Sumit Garg

Elena Apreutesei

Vinit Deshpande

Thomas McNeill

Edward G Simnett

Frank Shao

Sahib Aulakh

A method and system for capturing missed communications is provided. An enhanced real-time communication system receives a communication from an initiating participant for a receiving participant that is not available. The enhanced real-time communication system detects that the receiving participant missed the received communication from the initiating participant. Upon detecting that the receiving participant missed the communication, the enhanced real-time communication system stores the missed communication for later retrieval by the receiving participant.

Missed instant message notification

A method for transferring a telephone call from a client computer to a second electronic device includes establishing a connection for a telephone call between the client computer and a first electronic device, and sending a request to a server computer to transfer the telephone call from the client computer to the second electronic device, the client computer and the second electronic device having the same user, the request initiating a consultation call to the second electronic device. The method also includes receiving a response from the server computer that the second electronic device has accepted the telephone call, and replacing the client computer with the second electronic device as a party in the telephone call with the first electronic device, the continuity of the telephone call being maintained at the first electronic device during the time that the client computer is replaced with the second electronic device.

Using consultation call to transfer call across endpoints

A facility is described for providing contextual information automatically. In various embodiments, the facility receives an indication to start a conversation, automatically determines an identification for an item indicated by the indication, encodes the identification in a message, and sends the message so that a recipient of the message can locate the item. The facility can include a responder component and an initiator component. The initiator component can receive an identification for contextual information and an identification of the responder, initiate a conversation with the responder's computing device, and automatically encode the received indication of the contextual information in a message that it sends to the responder component so that the responder component can cause a link to the contextual information to be provided that, when selected, causes an application executing on the responder's computing device to load the contextual information. In various embodiments, the facility receives a message containing an indication of contextual information, decodes the indication to determine an identifier for the contextual information, and provides a command for loading the contextual information.

Providing contextual information automatically

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Seattle, WA, United States of America

Marc Boyer