Aspect Software, Incorporated

Marc A Snider

Ajay Punreddy

Richard W Shea

Mike Regan

Brian Silver

John P Matias

The present invention enables testing of a VoIP network using various instrumented test streams. The testing can determine the quality of the transmission network before an internet VoIP service is put into production. The testing also enables regular diagnostic audits of a VoIP network to maintain the quality of the VoIP network. The testing enable measurement of, for example jitter, packet loss and delay and allow characteristics of the VoIP network to be obtained. In addition, the present invention can to determine the capacity and utilization of a VoIP transport network. Based on the measurements and characteristics of the VoIP network the present invention can control routing of a call on the VoIP network or can prevent a call from being made. The present invention also enables dynamic switching of CODECS during a session to enhance the performance of the VoIP network.

Testing and monitoring voice over internet protocol (VoIP) service using instrumented test streams to determine the quality, capacity and utilization of the VoIP network

A mechanism for managing and enhancing communication streams in a VOIP service using SIP is discussed. SIP is used to manage and enhance a communication stream at a centralized switching element in the VoIP environment rather than at the communication stream endpoints. The communication stream set up by SIP is directed through a central switching element under administrative control rather than traveling directly between the stream endpoints. As a result, the media stream may be conditioned with treatments and may be provided with enhanced services at the central switching element without the specific treatments and services being supported at both stream endpoints. The use of the centralized switching element allows full administrative control of the VoIP environment.

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Merrimack, NH, United States of America

Marc A Snider