Dell Products Inc.

Manjunath Am

Rama Rao Bisa

Pavan Kumar Gavvala

Naveen Karthick Chandrasekaran

Deepaganesh Paulraj

Mahesh Babu Ramaiah

Manjunath Vishwanath

Darshan Hebbar

Mukund Purshottam Khatri

Elie Antoun Jreij

Chitrak Gupta

Austin Patrick Bolen

Kala Sampathkumar

Shantanu Kumar Pradhan

Timothy Michael Lambert

Chandrashekar Nelogal

Kevin Thomas Marks

Dinesh Kunnathur Ragupathi

Lee Eric Ballard

Syama Poluri

Sushma Basavarajaiah

Balamurugan Gnanasambandam

Sivakami Velusamy

Chandrasekhar R

Komal Kumar Dhote

Christopher Domingo Arzola

Suresh Vijaykumar

Prasanna Kumar Sahoo

Abhishek Ramachandra Manganawar

Systems and methods provide multi-modal based updates to firmware utilized by a hardware component of an IHS (Information Handling System), where the firmware updates are managed by a remote access controller of the IHS that provides remote management of the hardware component. The remote access controller receives a notification of an update to an agreement for utilization of the hardware component, where the agreement indicates firmware modes authorized for use by the hardware component. Firmware modes are identified that are locally stored by the hardware component. Any firmware modes are identified that are authorized for use by the hardware component based on the updated first agreement and that are not locally stored by the hardware component, and the identified firmware modes are retrieved for local storage by the hardware component. In this manner, firmware utilized in an IHS remains consistent with applicable service agreements.

Systems and methods for multi-modal firmware updates

Embodiments of systems and methods to provide a firmware update to multiple storage units configured with different interfaces in an Information Handling System (IHS) are disclosed. In an illustrative, non-limiting embodiment, an IHS may include computer-executable instructions to receive a firmware update image associated with the storage units, and for each of the storage units, identify an update profile based on the type of interface associated with the storage unit, the interface configured to provide communication between the storage unit and the IHS, and perform a firmware update on the storage unit according to the update profile.

Systems and methods for topology aware firmware updates

Embodiments of systems and methods to provide a firmware update to devices configured in a redundant configuration in an Information Handling System (IHS) are disclosed. In an illustrative, non-limiting embodiment, an IHS may include computer-executable instructions to receive a firmware update image associated with the firmware device, determine that the firmware update image possesses a critical sub-image portion, and schedule a firmware update to be performed in the future on the firmware device using the one firmware update image. The firmware update image conforms to a Platform Level Data Model (PLDM) protocol that is configured to perform rebootless firmware updates.

Systems and methods for supporting rebootless firmware updates

In one or more embodiments, one or more systems may comprise a Remote Access Controller (RAC) configured with a minimum number of built-in features and a private cloud server (PCS) communicatively coupled to the RAC and storing a set of available services retrieved from an external cloud server. The RAC may be configured to communicate with a DHCP service, an onboarding service and a RAC proxy service to send a RAC hardware identity certificate and receive a RAC proxy service certificate. If the RAC hardware identity certificate and the RAC proxy service certificate are authenticated, the RAC proxy service may establish a binding with RAC firmware.

System and method for discovery and binding of remote access controller firmware to a proxy service

Systems and methods provide multi-channel transmission of a firmware image to a hardware component of an IHS (Information Handling System), where the firmware image is transmitted by a remote access controller of the IHS that supports remote management of the IHS. Upon a firmware being initiated, the remote access controller determines an available bandwidth of a first signaling pathway of the hardware component and also determines an available bandwidth of a second signaling pathway of the hardware component. One portion of the firmware image is transmitted to the hardware component using the first signaling pathway, where a size of that portion is selected based on the available bandwidth of the first signaling pathway. Another portion of the firmware image is transmitted to the hardware component using the second signaling pathway, where a size of that portion is selected based on the available bandwidth of the second signaling pathway.

Systems and methods for multi-channel rebootless firmware updates

Systems and methods include a remote access controller of an IHS (Information Handling System) that provides remote management of the IHS. The remote access controller initiates an update of firmware used to operate a hardware component of the IHS by transmitting a firmware image to the hardware component via a first signaling pathway connecting the remote access controller to the hardware component. The remote access controller detects a failure in transmission of the firmware image to the hardware component via the first signaling pathway and identifies a second signaling pathway connecting the remote access controller to the hardware component. The remote access controller resumes transmission of the firmware image to the hardware component via the second signaling pathway and the firmware used to operate the hardware component is updated using the transmitted firmware image.

Systems and methods for error recovery in rebootless firmware updates

Embodiments of systems and methods to provide a firmware update to devices configured in a redundant configuration in an Information Handling System (IHS) are disclosed. In an illustrative, non-limiting embodiment, an IHS may include computer-executable instructions to receive a firmware update image associated with the storage unit, receive an indication that the storage unit requires a reboot of the IHS, and when the storage unit is experiencing minimal I/O usage, reset the storage unit using the firmware update image. The firmware update image is configured to perform rebootless firmware updates on the storage unit.

Systems and methods for supporting NVMe SSD rebootless firmware updates

In various embodiments, a remote access controller supporting remote management of an Information Handling System (IHS). The remote access controller receives a first firmware image comprising first firmware for a first hardware component of the IHS. A personality of the first firmware is determined and at least a portion of the first firmware is stored to a first region of a persistent storage of the first hardware component, where the first region is designated as storing firmware for adapting the first hardware component to the first personality. In response to a detected reconfiguration of the IHS, the remote access controller generates a notification of the first firmware that is stored by the first hardware component and that is usable to adapt operation of the first hardware component to the first personality.

Systems and methods for personality based firmware updates

A device-capability-based locking key management system includes a key management system coupled to a server device via a network. The server device includes storage devices coupled to a remote access controller device. The remote access controller device identifies each of the storage devices, and then identifies a key management profile for each of the storage devices. A first key management profile identified for at least one first storage device is different from a second key management profile identified for at least one second storage device. The remote access controller device then uses the respective key management profile identified for each of the storage devices to create a respective key management sub-client for each of the storage devices, and each respective key management sub-client communicates with the key management system to provide a locking key for its respective storage device.

Device-capability-based locking key management system

An information handling system includes a processor, a peripheral component interconnect express (PCIe) endpoint, and a PCIe downstream port. The PCIe downstream port blocks PCIe vendor-defined messages (VDMs) from the PCIe endpoint as a default mode, changes to a second mode in response to the PCIe endpoint being verified, and allows PCIe VDMs from the PCIe endpoint while in the second mode.

Apparatus and method to protect an information handling system against other devices

Embodiments are described for operating a device management bus coupled to a remote access controller and a managed device. The remote access controller detects an inoperable state of the bus and determines a FRU (Field Replaceable Unit) memory is accessible on the managed device. A predefined reset indicator is written to the FRU memory. The managed device monitors for the reset indicator being written to a specified location in FRU memory. Upon detecting the reset indicator in FRU memory, the managed device resets a bus controller coupled to the device management bus and transmits a reset notification on the device management bus. The remote access controller may include an I2C shim that controls access to an I2C multiplexer utilized for transmitting I2C commands from a service processor and an I2C coprocessor, preventing certain inoperable bus states due to concurrent operation of the I2C multiplexer by the I2C coprocessor and the service processor.

System and method for managing, resetting and diagnosing failures of a device management bus

In accordance with embodiments of the present disclosure, an information handling system may include a processor and a port configured to couple a hot-pluggable device received in the information handling system to the processor. The port may comprise a hot-plug controller configured to detect the insertion of the hot-pluggable device into the information handling system and delay communication of a hot-plug interrupt to an operating system executing on the processor in response to the insertion of the hot-pluggable device in order to allow for platform-specific configuration of the hot-pluggable device.

Systems and methods for configuration of hot-inserted device prior to operating system control of device

In accordance with embodiments of the present disclosure, an information handling system may include a plurality of information handling resources a controller communicatively coupled to the plurality of information handling resources, and a software-based controller. The controller may be configured to monitor for environmental factors associated with the plurality of information handling resources, calculate a health ranking of the plurality of information handling resources based on the environmental factors, and communicate the health ranking to a software-based controller for managing communication to the information handling resources. The software-based controller may include executable instructions configured to, when read and executed by a processor, redirect communication associated with the plurality of information handling resources based on the health ranking.

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Chithradurga, India

Manjunath Am