Kabushiki Kaisha Toshiba

Toshiba Tec Kabushiki Kaisha

Manju Sreekumar

Michael Lee Yeung

Louis M Ormond

Milong Sabandith

Methee Phoboonme

Rashmi Brahma

A system and method for paper jam prediction includes a processor, memory and a network interface. Ongoing paper jam data is received from an identified, networked multifunction peripheral. Service call data for the multifunction peripheral indicative of prior service calls is stored in the memory. A sampling window of the paper jam data prior to a service call date is defined and a point in the sampling window when no symptoms of a forthcoming paper jam were present is determined so as to define a prediction window. A relationship between paper jam data in the prediction window of the sampling window and paper jam data outside the prediction window in the sampling window is determined and incoming paper jam data is monitored relative to the relationship data. A paper jam warning is generated when monitored incoming paper jam data indicates a forthcoming paper jam on the multifunction peripheral.

System and method of prediction of paper jams on multifunction peripherals

A system and method for optimizing print job scheduling includes a print job scheduler that determines an optimized print job schedule for a document processing device based on the workload of the document processing device and user scheduled print jobs. The print job scheduler selectively prioritizes print jobs in the print queue of e document processing device in accordance with the optimal print job schedule, for example prioritizing shorter print jobs over longer print jobs, or delaying printing of a larger print job during busy time slots. The print job scheduler uses machine learning to determine busy times slots based on historical usage patterns and optimizes the print job schedule based on the workload of the document processing device, identity of the user, and the size of the print job.

System and method of print job scheduling using machine learning

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Irvine, CA, United States of America

Manju Sreekumar