Rakuten Mobile, Inc.

Manish Patel

Jeetesh Acharya

Siddharth Jain

A method of performing call analytics includes initiating a call on a mobile device, wherein the mobile device is connected to a network, and the call is initiated on a communication application executed by the mobile device. The method further includes determining whether data gathering for the communication application is initialized. The method further includes in response to determining that data gathering for the communication application is initialized: capturing a location of the mobile device; capturing a time of the initiated call; retrieving call information data from the communication application; retrieving call performance data from the communication application; and transmitting the location of the mobile device, the time of the initiated call, the call information data, and the call performance data.

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Indore, India

Manish Patel