Amazon Technologies, Inc.

Manikya Pavan Kiran Pothukuchi

Robert William Serr

Steven Todd Rabuchin

Saiprasad Satya Kapila

Antonio Melis

Robert Pulciani

Swaminathan Sivasubramanian

Yi Zhang

Rama Krishna Sandeep Pokkunuri

Ganesh Kumar Gella

Yahor Pushkin

Yaser Al-Onaizan

Roger Scott Jenke

Harshal Pimpalkhute

Vasanth Philomin

Meghana Puvvadi

Saab Mansour

Santosh Kumar Ameti

Salvatore Romeo

A system receives one or more transcripts of communications between entities. The system identifies a requested action in the communications based at least in part on a mapping between the requested action and an application programming interface. The system identifies one or more statements eliciting information, based on parameters to the application programming interface. The system generates a definition of an artificial agent based, at least in part, on the requested action and the one more statements eliciting information.

Artificial agent generator

Techniques for providing a standardized voice user interface (VUI) that enables voice to voice natural language understanding (NLU) processing are described. The standardized VUI may be added to speechlets to enable a customer to interact with a business via server(s) using NLU processing. For example, a first user may initiate a first voice interaction using NLU processing with the server(s) and the system may initiate a second voice interaction using NLU processing between the server(s) and a second user. This enables a customer to initiate a transaction (e.g., request information, place an order, make a reservation, etc.) with the business using the speechlet. Thus, the business may use the speechlet to offer services without requiring additional infrastructure or complicated programming to implement.

Voice to voice natural language understanding processing

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Sammamish, WA, United States of America

Manikya Pavan Kiran Pothukuchi