Adobe, Inc.

Mandeep Singh

Saurabh Garg

Mukul Lamba

Shiladitya Bose

Thangaraj Umapathy

Mihir Gore

Shyam Sundar Rajagopalan

Kapil Raja Durga

Richard Teo

Raghuram C G

Hemantha Sharma

Sudharshan Somasundaram

Priyesh Kumar

Kaushal Mishra

Akshava G

The present disclosure relates to systems, methods, and non-transitory computer readable media that utilize a consolidated graphical user interface for visually presenting the state of a user profile with respect to a workflow journey. For instance, in one or more embodiments, the disclosed systems provide, for display within a graphical user interface of a client device, a visual representation of a workflow journey comprising a plurality of nodes and one or more edges connecting the plurality of nodes. Additionally, the disclosed systems receive, via the graphical user interface of the client device, an identifier associated with a user profile. The disclosed systems further modify, within the graphical user interface of the client device, the visual representation of the workflow journey to reflect a state of the user profile with respect to the workflow journey.

Generating consolidated visual representations for user journeys via profile tracing

Systems and methods for customer journey orchestration are described. One or more aspects of the systems and methods include identifying, by a customer journey orchestration application, a customer journey having a previously unidentified fault; initiating, by a mode selection component, a debug mode of the customer journey orchestration application for the customer journey; receiving, by a graphical user interface of the customer journey orchestration application, a user input corresponding to an event of a plurality of events of the customer journey; simulating, by an event simulation component, the event based on the user input and the debug mode; determining, by a status component, a status of the event based on the simulation; and identifying, by a fault identification component, the previously unidentified fault based on the status of the event.

Systems and methods for customer journey orchestration

Methods and systems to install a player to process content data are disclosed. In some embodiments, a method includes launching a content access manager on a user device to read metadata containing compatible player data, determine whether a compatible player able to access the content data is installed on the user device, and if not, to install a compatible player. Other embodiments involve receiving content data and data about one or more compatible players able to access the content data, generating the metadata using the data about one or more compatible players, and distributing the content data, the metadata, and the content access manager in a transmittable unit. Additional apparatus, systems, and methods are disclosed.

Extensible distribution/update architecture

Growing community of inventors

Bhiwadi, India

Mandeep Singh