Sugarcrm Inc.

Majed Itani

Jacob Taylor

John Roberts

Clinton Oram

Ajay Gupta

Lila Alexei Tretikov

Joseph Parsons

Roger Smith

Andreas Sandberg

Clint Oram

Larry Augustin

Julian Ostrow

Wes Moran

Stanislav Malyshev

Sadek Baroudi

Wayne Pan

Andrew Dreisch

Jenny Gonsalves

Andy Dreisch

Collin Lee

Andrew Wu

Rob Aagaard

Yun-Ping Hsu

Lila Tretikov

A method, system and computer program product for time and location aware customer relationship management (CRM) is provided. A method for time and location aware CRM includes obtaining a location for a mobile computing device, forwarding the location to a CRM application, and responding to an identification of a contact in the CRM application that is proximate to the obtained location, by retrieving a related data record for the contact from the CRM application and by displaying the related record in the mobile computing device in a user interface for the CRM application. Further, a current time for the mobile computing device can be obtained and forwarded to the CRM application. Responsive to identifying a meeting in the CRM application that is scheduled proximate to the obtained time, a related data record for the meeting can be retrieved from the CRM application and displayed in the mobile computing device.

Time and location aware customer relationship management

A business software application system and method are provided that include a feed system for distributing changes about the application/module to a group of users and a cloud connector system that links external data sources to the business software application system and method.

Business software application system and method

A distributed metadata driven system and method that allows a single server component the ability to control the display, behavior, and functionality of client applications.

Metadata driven distributed application behavior system and method

A system and method for performing automatic detection, storage, correlation and retrieval of specific electronic communications data from heterogeneous computer systems and storage with non-normalized representation of this data on a computer system running specialized software are provided.

System and method for intelligent data mapping, including discovery, identification, correlation and exhibit of CRM related communication data

A software-based customer relationship management system and method.

Customer relationship management system and method

A metadata driven user interface system and method are provided. In an exemplary embodiment, a software-based customer relationship management system and method may include the metadata driven user interface system.

Metadata driven user interface system and method

Embodiments of the invention provide a method, system and computer program product for semantically aware adaptive searching and navigation of application data. In an embodiment of the invention, a method for semantically aware adaptive searching and navigation of application data is provided. The method includes associating different tags with different data of a database of unstructured data, each of the different tags corresponding to selected semantics of different objects encapsulating data for a data driven application executing in memory of a host computing system. The method also includes applying in the memory of the host computing system a filter operation to both the tags of the unstructured data and also the different objects, using filter criteria corresponding to one or more semantics of the different objects. Finally, the method includes displaying in a user interface to the data driven application a result set from the filter operation.

Adaptive search and navigation through semantically aware searching

A software-based customer relationship management system and method are provided. The system has a client and a primary installation that has a database that contains a plurality of pieces of information, one or more modules that access the database to pull pieces of information from the database based on a request from the client and display a user interface to the user containing the requested information and one or more controllers that control access by the client to the one or more modules and the database. The system also may have a portal generated based on the primary installation wherein a user interface of the portal is updated based on a user interface of the primary installation.

Customer relationship management portal system and method

Customer relationship management system and method having code reuse

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San Jose, CA, United States of America

Majed Itani