United Services Automobile Association (usaa)

Uipco, LLC

Madhusudhana Rao Abburi

Shayla Leigh Callis

Neetu Jain

Janelle Denice Dziuk

Ric M Pena

Anto Chirayil Thomas

Emily Margaret Gray

David Patrick Dixon

Gregory David Hansen

Gregory B Yarbrough

Megan Sarah Jennings

Samip Dilip Mehra

Charles Balasingh

Andre Rene Buentello

Surender Kumar

Jose L Romero, Jr

Stacy Callaway Huggar

Carlos J P Chavez

William Daniel Farmer

Robert Lee Black

Edward Manuel Alonzo, Iii

Dwayne Phillip Wilson

Kristina Suniga-Cabrera

Breanna Nicole Allerkamp

Steven Robert Seigler

Charlotte Thomas Creech

Sydney Ann Conrad-Cook

Paul Joseph Astwood

A system and method for verifying and managing claims involving three-dimensional (3D) print structures and components thereof is disclosed. The system employs a verification model that is trained to detect whether a given structure includes a 3D printed portion, as well as the type of 3D print mixture used and/or its manufacturer. This information can be used to reduce the likelihood of fraud by insured persons following damage to their insured structures. In some embodiments, the information can also be used to determine whether a subrogation clause should be triggered, and the 3D print replacement part be requested for printing from the manufacturer. In another example, the damaged 3D printed part can be printed by a local service partner in or near the region where the damaged structure is located, and installation performed by a trusted contractor.

System and method for verifying 3D printed structural damage claims

A computing system is configured to trigger a safety driver assessment and obtain driving conditions for a route using a variety of sensors and databases. The computing system is also configured to receive driver information and determine a safety driving test based on the driver information and driving conditions. During the safety driving test, the computing system is configured to measure, via the variety of sensors of an autonomous vehicle, driving responses of a driver operating the autonomous vehicle. Based on measured driving responses, the computing system is configured to determine a safety driving score and save the safety driving score in a safety test record.

Safety driver assessment and dynamic autonomous driving

A system and method for routing incoming calls to one of many connected devices on a premises (including within a building) based on determining the location of an intended recipient of the call uses machine learning. Images and/or audio from connected devices can be analyzed with neural networks and/or natural language processing to identify an intended recipient in a particular area of the premises. In addition, the system and method include monitoring device activity to use as a proxy for the location of the intended recipient. Also, recent device activity can be used to determine where an intended recipient may be on the premises.

Systems and methods for intelligent call management

Aspects of the present disclosure are directed to systems and methods for preventing spam communications. Implementations can implement an access control list that a communicator (e.g., a user device sending a text message, making a phone call, etc.) must be on in order to complete the communication with a recipient. If they are not on the access control list, the communicator can be prevented from sending the communication to the recipient, redirected to a registration process, or the communication can be tagged with an unverified status flag. In some implementations, the access control list can include a recipient's contacts, contacts of the recipient's contacts, authenticated entities (e.g., users and/or companies), previously verified entities, etc. In some implementations, a recipient can give out a temporary extension that a communicator can enter to complete communications with the recipient for a certain amount of time or for a certain number of uses.

Preventing spam communications

A method may include receiving, via at least one processor, a plurality of images representative of a property and determining whether two or more images of the plurality of images correspond to reference image data associated with the property. The method may then involve combining the images to generate a digitally stitched image that corresponds to the reference image data in response to the images corresponding to the reference image data and comparing the digitally stitched image to the reference image data to identify features associated with the property. The method may also involve updating a model representative of the property based on the features and generating an updated insurance policy associated with the property based on the model. Afterwards, the method may send a notification indicative of the updated insurance policy to a computing device.

Systems and methods for continuously updating policy data based on dynamically acquired image data

A method may include receiving, via a processor, a digitally stitched image representative of a property from a storage component and receiving a model from the storage component. The method may then involve comparing the digitally stitched image to the model to identify one or more features associated with a portion of the property and sending data comprising one or more features to a computing device for presenting via an electronic display. The method may also involve receiving additional data indicative the one or more features from the computing device and generating an altered digitally stitched image based on the digitally stitched image and the portion of the one or more features. Afterwards, the method may update the model based on the altered digitally stitched image and send a notification indicative of the updated model representative of the property to a computing device.

Systems and methods for isolating features in dynamically acquired image data used for updating policy data

Technology for placing a user on-hold can include sending a push notification to a user device after the call has been placed on-hold. A link in the push notification can request authentication credentials from the user. When the authentication credentials have been received and verified, a chat window can be launched via an application on the user device. The intent of the call can be determined based at least in part by information received via the chat window. The authentication information and the intent of the call can be transferred to a representative answering the call.

On-hold experience

Growing community of inventors

San Antonio, TX, United States of America

Madhusudhana Rao Abburi