Voicebox Technologies Corporation

Nuance Communications, Inc.

Lynn Armstrong

Philippe Di Cristo

Robert A Kennewick

Michael R Kennewick, Sr

Larry Baldwin

Michael Tjalve

Bernie Zimmerman

Catherine Cheung

Sam Menaker

Ari Salomon

Sheetal Guttigoli

Mike Kennewick

Chris Weider

Samuel Menaker

Richard Kennewick

Min Ke

Philippe DiChristo

A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.

System and method for providing in-vehicle services via a natural language voice user interface

System and method for providing a natural language voice user interface

The system and method described herein may provide a natural language content dedication service in a voice services environment. In particular, providing the natural language content dedication service may generally include detecting multi-modal device interactions that include requests to dedicate content, identifying the content requested for dedication from natural language utterances included in the multi-modal device interactions, processing transactions for the content requested for dedication, processing natural language to customize the content for recipients of the dedications, and delivering the customized content to the recipients of the dedications.

System and method for providing a natural language content dedication service

A mobile system is provided that includes speech-based and non-speech-based interfaces for telematics applications. The mobile system identifies and uses context, prior information, domain knowledge, and user specific profile data to achieve a natural environment for users that submit requests and/or commands in multiple domains. The invention creates, stores and uses extensive personal profile information for each user, thereby improving the reliability of determining the context and presenting the expected results for a particular question or command. The invention may organize domain specific behavior and information into agents, that are distributable or updateable over a wide area network.

Mobile systems and methods of supporting natural language human-machine interactions

Systems and methods are provided for receiving speech and non-speech communications of natural language questions and/or commands, transcribing the speech and non-speech communications to textual messages, and executing the questions and/or commands. The invention applies context, prior information, domain knowledge, and user specific profile data to achieve a natural environment for one or more users presenting questions or commands across multiple domains. The systems and methods creates, stores and uses extensive personal profile information for each user, thereby improving the reliability of determining the context of the speech and non-speech communications and presenting the expected results for a particular question or command.

Systems and methods for responding to natural language speech utterance

A system and method for hybrid processing in a natural language voice services environment that includes a plurality of multi-modal devices may be provided. In particular, the hybrid processing may generally include the plurality of multi-modal devices cooperatively interpreting and processing one or more natural language utterances included in one or more multi-modal requests. For example, a virtual router may receive various messages that include encoded audio corresponding to a natural language utterance contained in a multi-modal interaction provided to one or more of the devices. The virtual router may then analyze the encoded audio to select a cleanest sample of the natural language utterance and communicate with one or more other devices in the environment to determine an intent of the multi-modal interaction. The virtual router may then coordinate resolving the multi-modal interaction based on the intent of the multi-modal interaction.

System and method for hybrid processing in a natural language voice services environment

The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.

System and method for dynamically generating a recognition grammar in an integrated voice navigation services environment

System and method for providing a natural language voice user interface in an integrated voice navigation services environment

The system and method described herein may provide advertisements in an integrated voice navigation services environment. In particular, one or more advertisements may be identified based on affinities among a current location associated with a navigation device and shared knowledge and information used to interpret natural language utterances that relate to a navigation context, wherein the one or more advertisements may then be presented via a multi-modal output. As such, the shared knowledge and the information relating to the navigation context may provide the system and method with dynamic awareness relating to context, available information sources, domain knowledge, and user behavior and preferences, among other things, which may be used to deliver targeted and contextually relevant advertisements in the integrated navigation services environment.

System and method for providing advertisements in an integrated voice navigation services environment

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Woodinville, WA, United States of America

Lynn Armstrong