Lyndon Wayne Cantor

Kamakshi Sridhar

Alexander Havang

Ambuj Mittal

Seshu Dommaraju

Kris Kobernat

A method and system for root cause analysis in a computer network. The method includes: determining a degradation of QoE for at least one traffic flow of at least one user; determining a traffic pattern associated with the degradation of the QoE; determining a root cause for the degradation based on the traffic pattern; and implementing a traffic action response based on the root cause. The system includes: a QoE module configured to determine a degradation of QoE for at least one traffic flow of at least one user; a detection module configured to determine a traffic pattern associated with the degradation of the QoE; a issue determination module configured to determine a root cause for the degradation based on the traffic pattern; and a traffic action module configured to implement a traffic action response based on the root cause.

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Prosper, TX, United States of America

Lyndon Wayne Cantor