Intuit, Inc.

Amazon Technologies, Inc.

Luu Tran

Elangovan Shanmugam

Nathanael Joe Hayashi

Abhinav Athreya

Omer Luzzatti

Luis Felipe Cabrera

Wei Zhou

Dong The Diep Nguyen

Seth B De I'Isle

Techniques for improving a natural language processing (NLP) system by ingesting information from various sources and generating personalized results in response to a user query. With user permission, the system may ingest personal data from a variety of data sources, allowing the system to access existing personal data in order to identify correlated information, make inferences and predictions, prompt the user when appropriate, and generate improved results. The ingestion step may process both textual and non-textual data (e.g., images, audio, video). Using this consolidated data storage, the system may search amongst multiple different sources of data and identify correlations to improve processing. In addition, the system may proactively provide suggestions to a customer (e.g., detect upcoming event and suggest an action corresponding to the event) or may provide personalized results (e.g., filter results based on user preferences determined by the inferences and predictions).

Data ingestion and understanding for natural language processing systems

A method and system provides disaster recovery services in an expandable environment of virtual computing resources, according to one embodiment. The method and system provide a financial service with a primary financial service system, according to one embodiment. The method and system operate, on virtual computing resources in a second computing environment, a disaster recovery system for the primary financial service system, and the second computing environment is a virtual computing resources service provider computing environment that provides requested quantities of virtual computing resources for use by the disaster recovery system, in exchange for payment, according to one embodiment. If a loss of service for the primary financial service is detected, the method and system execute a secondary financial system from the disaster recovery system, within the second computing environment, by allocating additional virtual computing resources to the disaster recovery system within the second computing environment, according to one embodiment.

Method and system for providing disaster recovery services using elastic virtual computing resources

A method and system transfers the hosting of online services to a virtual asset computing environment from a hardware asset computing environment, according to one embodiment. The method and system transfers a secondary copy of application data to a storage device, and delivers the storage device to a second computing system from the first computing system using a parcel courier, according to one embodiment. The method and system receives, with the second computing system, the secondary copy of the application data from the storage device, and configures virtual assets to execute a second instance of the online services application to enable the second computing system to provide the online services to the multiple users, according to one embodiment. The method and system configures the second computing system as a primary service provider, according to one embodiment.

Method and system for transferring the hosting of an online service to elastic virtual computing resources from a data center and without service interruption

A method and system transfers the hosting of financial services to a virtual asset computing environment from a hardware asset computing environment, according to one embodiment. The method and system transfers a secondary copy of application data to a storage device, and delivers the storage device to a second computing system from the first computing system using a parcel courier, according to one embodiment. The method and system receives, with the second computing system, the secondary copy of the application data from the storage device, and configures virtual assets to execute a second instance of the financial services application to enable the second computing system to provide the financial services to the multiple users, according to one embodiment. The method and system configures the second computing system as a primary service provider, according to one embodiment.

Method and system for transferring the hosting of financial service to elastic virtual computing resources from a data center and without service interruption

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Sunnyvale, CA, United States of America

Luu Tran