International Business Machines Corporation

Luu Quoc Nguyen

Paul Gregory Greenstein

Galina Grunin

Gregory Leytes

Gregory Vilshansky

Dmitry Andreev

Dmitrii Andreev

Jagadish Dasari

A service element is defined and represented by a data structure. It includes one or more components and/or one or more other service elements. A service element providing a complete function is a service offering. Management of service elements and/or service offerings is facilitated by a Service Development Tool. In different aspects, the management includes various tasks associated with creating, modifying and deleting service elements, establishing relationships, error checking and optimization. In a further aspect, service elements are packaged and distributed to enable customers to deliver the service elements. Additionally, the hosting of software packages is facilitated.

Facilitating management of service elements usable in providing information technology service offerings

Method of facilitating management of service elements

A method, system, and computer program product for processing a database query by a proxy server that is adapted to communicate with at least one database server. The database servers are respectively coupled to corresponding databases having tables that include a data isolation field pertaining to a group having subgroups. The data isolation field identifies a subgroup. The proxy server receives the query from an application server. The query is a request for data stored one of the databases. The proxy server determines whether the query has a data isolation problem. If the query does not have a data isolation problem, then the proxy server obtains a response to the query from one of the database servers and forwards the response to the application server. Otherwise, the proxy server records that a query error has occurred and returns an error code and/or empty dataset to the application server.

Method and system for processing a database query by a proxy server

A method and system is presented for bypassing a local Domain Name Server (DNS) when using edge caching servers. Domain names of frequently used business applications that are known to rely upon edge servers, together with the corresponding authoritative DNSs, are listed in both local hosts file and user defined FSFD local configuration file fsfd.conf. When the client computer's browser attempts to resolve a domain name, a File System Filtering Driver (FSFD) in the client computer intercepts the browser's request. If the domain name which is being resolved is found in a local FSFD configuration file fsfd.conf, then the FSFD initiates a DNS request directly to the appropriate authoritative DNS whose IP address gets extracted from the fsfd.conf record, thus bypassing the local DNS. The authoritative DNS returns the IP address for an edge caching server that is topographically proximate to the client computer's browser.

Determining address of edge server by using authoritative domain name server and bypassing assigned domain name server

Measurement data associated with a service element is obtained and analyzed to determine whether one or more aspects of the service element are to be revised. The data collected may be classified as standard, custom, or ad-hoc. Further, the measurement data can be collected for various areas associated with the service element, and may be maintained within a data structure. In one example, collection and analysis of the measurement data are facilitated by a Service Development Tool.

Collection and analysis of measurement data associated with service elements

Facilitating error checking of service elements

Service development tool and capabilities for facilitating management of service elements

Growing community of inventors

Culver City, CA, United States of America

Luu Quoc Nguyen