Otis Elevator Company

Lutz Hentschel

Derk Oscar Pahlke

Uwe Schoenauer

Marvin Dehlmlow

Jens Kruse

A method of processing a service request related to a conveyance system includes receiving the service request related to the conveyance system; determining whether the service request identifies the conveyance system as running or not running; upon determining that the service request identifies the conveyance system as not running determining whether a conveyance system status is accessible; when the conveyance system status is accessible, determining from the conveyance system status whether the conveyance system is operating properly; when the conveyance system status is not accessible, obtaining at least one input from the conveyance system and determining from the at least one input whether the conveyance system is operating properly.

Processing service requests in a conveyance system

An elevator car is provided and includes a body, an acoustic response device and a local or remote system configured to control an operation of the acoustic response device whereby an acoustic integrity check to determine a condition of the body is executable by the local or remote system.

Growing community of inventors

Berlin, Germany

Lutz Hentschel