Servicenow, Inc.

Luc John Johnson

Bnayahu Makovsky

Kanwaldeep Kaur Dang

Ritika Goyal

Hnin Haymar

Kavitha Kotti

Akhilesh Kashyap Kittane Ravikumar

Siyou Li

Ganesh Bhattarai

Shijin Joshua

Lilia Manguy

Anthony Walter Branton

Aparna Ganti

Persistent storage may contain definitions of: configuration items (CIs) each having attributes that characterize a respective hardware or software component, a list of data sources used to update at least some of the CIs, and an auto-attestation time period; and one or more processors configured to: identify a plurality of the CIs for auto-attestation; for each respective CI, determine a respective condition of whether: (i) a data-source attribute of the respective CI indicates that it was updated by a trusted data source, and (ii) a most-recent-update attribute of the respective CI indicates that it was updated within the auto-attestation time period; and mark each respective CI based on its respective condition, wherein the respective CI is marked as auto-attested when its respective condition is true, and wherein the respective CI is marked as not auto-attested when its respective condition is false.

Smart detection for determination of database accuracy

An enterprise platform may include a time series database that may include time series data related to a plurality of configuration items associated with an enterprise. The enterprise platform may also include one or more instance data tables having instance data associated with the plurality of configuration items. The enterprise platform may also include an alert interface that may receive an indication of an alert associated with a configuration item of the plurality of configuration items and determine a subset of a plurality of metrics associated with the alert based on the configuration item and the time series data, the instance data, or both. The alert interface may then generate a plurality of visualizations for display via a user interface based on the subset of the plurality of metrics.

Alert intelligence integration

Growing community of inventors

Bothell, WA, United States of America

Luc John Johnson