Unitedhealth Group Incorporated

Lubna Khan

Chirag Mittal

Rajesh Sabapathy

Ankur Gulati

Gourav Awasthi

Aditya Teja Josyula

Tarun Bansal

As described herein, various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing natural language processing operations for generating guided summaries using summarization templates that are mapped to hybrid classes of a hybrid classification space for a hybrid classification machine learning model. In some embodiments, by using summarization templates, a proposed summarization framework is able to vastly reduce the computational complexity of performing summarization on an input document data object, such as an input multi-party communication transcript data object, by defining the set of dynamic data fields that apply to the input document data object based at least in part on an assigned class/category of the input document data object.

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Centerville, GA, United States of America

Lubna Khan