International Business Machines Corporation

Louis Daniel Echevarria

Richard Albert Welp

Matthew Charles Compton

Stefan Lehmann

Andrew Gary Hourselt

Deanna Lynn Quigg Brown

Nedzad Taljanovic

Ricardo Sedillos Padilla

Robin Daniel Roberts

Kerri Renee Shotwell

Melissa Jorgette Garcia

Dinesh Chandra Coca

Elena Schneider

Christine Lynette Telford

Michael R Maletich

Jonathan Douglas Beard

Alain Asong Taku

A method is provided to handle portable cassettes removeably disposed in a data storage library, wherein the method supplies a data storage library comprising a plurality of storage slots, and a plurality of portable cassettes removeably disposed a designated storage slot in a first alignment order, and a pass-through accessor comprising a moveable fixturing apparatus to store portable cassettes, wherein the pass-through accessor is moveably disposed in the data storage library. The method positions the pass-through accessor adjacent an open end of a designated storage slot, and sequentially removes and attaches to the fixturing apparatus a plurality of portable cassettes from the designated storage slot. The method then transports the plurality of portable cassettes to a designated location within the data storage library.

Method to handle portable cassettes removeably disposed in a data storage library comprising a pass-through accessor

An apparatus, system, and method are disclosed for communicating interactive forms and reports in messaging applications. The apparatus for communicating interactive forms and reports in messaging applications is provided with a plurality of modules configured to functionally execute the necessary steps of selecting a markup language instruction, copying the markup language instruction and post the markup language instruction into a clipboard as a markup language object, pasting the markup language object into a data entry field associated with a messaging application, and injecting the markup language object into a message transmission to a second messaging application. These modules in the described embodiments include a selection module, a copy module, a paste module, and an injection module.

Apparatus, system, and method for communicating interactive forms and reports in messaging applications

A pass-through accessor comprising a fixturing apparatus that can store a plurality of portable data storage cassettes. The pass-through accessor comprises a moveable gripper assembly comprising a plurality of gripping members. The gripper assembly releaseably attaches to a portable data storage cassette disposed in a storage slot, pulls that portable data storage cassette outwardly from the storage slot, and releaseably attaches that portable data storage cassette to one of a plurality of fixturing assemblies disposed on the fixturing apparatus.

Pass-through accessor comprising a fixturing apparatus for storing a plurality of portable data storage cassettes

A method to audit portable cassettes removeably disposed in a data storage library comprising a plurality of storage slots, a plurality of portable cassettes removeably disposed in one or more of said plurality of storage slots, and a pass-through accessor comprising a moveable fixturing apparatus, wherein the pass-through accessor is moveably disposed in said data storage library. The method disposes the pass-through accessor adjacent a first one of said plurality of storage slots, removes a first portable cassette from the first storage slot, and attaches the first portable cassette to a first fixturing assembly disposed on the fixturing apparatus. The method then removes a second portable cassette from the first storage slot, and attaches the second portable cassette to a second fixturing assembly disposed on the fixturing apparatus.

Method to audit portable cassettes removeably disposed in a data storage library comprising a pass-through accessor

A method for reporting error resolution information according to one embodiment includes identifying an error; tracking information output to a user when attempting to resolve the error; and sending error resolution data to a remote system, the error resolution data comprising at least a representation of the error and at least a representation of some of the information output to the user. Additional systems, methods, and computer program products are also presented.

Systems, methods and computer program products for remote error resolution reporting

An apparatus, system, and method are disclosed for automated data determination propagation. A data package source collects data and compiles the data into data packages. A local data package prioritization module determines a prioritized order of the data packages based on a local priority matrix. The local data package prioritization module sends the data packages in the prioritized order over a temporary data connection to a central data package prioritization module. The local data package prioritization module updates the local priority matrix over the temporary data connection based on a central priority matrix. The central data package prioritization module receives the data packages and makes one or more updates to the central priority matrix based on the data packages.

Apparatus, system, and method for automated error determination propagation

An apparatus, system, and method are disclosed for data priority determination. A receiving module receives a data package. A parsing module parses out priority indicators from the data package. A comparison module compares the priority indicators to entries in a priority matrix, determining whether the data package is of a defined data package type. In response to a determination that the data package is of the defined data package type, a priority determination module determines a data package priority of the data package based on a data package priority of the defined data package type. In response to a determination that the data package is not of the defined data package type, a type definition module defines a new data package type having a data package priority based on the priority indicators. A priority update module updates the data package priority of the defined data package type.

Apparatus, system, and method for automated error priority determination of call home records

A method, system and computer program product for logging and identifying microcode errors in a computing environment is provided. Each of a plurality of errors in the microcode is logged using a plurality of error logging commands. Each of the plurality of errors is indexed to generate a plurality of indexed errors. A plurality of unique keys is associated to each of the plurality of indexed errors. A master index of the plurality of unique keys is created.

Automated microcode detected error index generation

A method of establishing a prioritization for transmission of log files from a remote computer to a central repository involves receiving a first log file package at the central repository from the remote computer, the first log file package having been generated in response to a predetermined event at the remote computer, tracking which logs of the first log file package are utilized at the central repository, updating priority of the logs, designating additional log files that were not part of the first log file package that are to be included in a second log file package, sending a list of the log priorities and the designated log files from the central repository to the remote computer, and receiving the second log file package at the central repository from the remote computer.

System and method for log retrieval priority

To log errors of a plurality of subsystems, a master reporting tool provides a table identifying the subsystems and their interface protocol addresses with respect to a network. A subsystem reports errors, via the network, to the master reporting tool, and the reporting subsystem identifies and reports other subsystems associated with the errors, if any, to the master reporting tool. The master reporting tool employs the interface addresses of the table to request reportable data from the other subsystems identified by the originally reporting subsystem as associated with the reported error. The network may be separate from a data handling network of the data handling system.

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Tucson, AZ, United States of America

Louis Daniel Echevarria