Microsoft Technology Licensing, LLC

Loretta Marie Macklem-Clements

David C James

Prabagar Ramadasse

Maayan Bar-Niv

Gaurav Raghu Dhawan

Brad R Anderson

Brett D A Flegg

Venkata Raghuram Pampana

Brett Damon Alan Flegg

Ramasubramanian Shastri

Jason Robert Githens

Yongcheng Huang

Chung-Wei Foong

Hang Heidi Cheng

Annie Guo Joli-Coeur

Anton M Varshavskiy

Fernando J Sanchez Gonzalez

Aniket M Sapre

Deepam Dubey

Charles B Kilpatrick

This document relates to a process for managing remote devices within an organization. Upon receiving device state information from the remote device, a cloud-based management server can analyze the device state information of the remote devices, and categorize the remote devices into a number of categories that reflect each device's state with respect to co-management enrollment. The categories can be presented to a user in order to provide a comprehensive view of the state of various remote devices in relation to their co-management state. Various co-management enrollment actions can then be issued to the remote devices in order to enroll a device in co-management, or upgrade a co-management category associated with the device.

Co-management eligibility and enrollment

A solution is disclosed for intelligent configuration management of user devices that includes: receiving application performance data for a plurality of applications from each of a first plurality of tenant environments or cloud services or both, the application performance data including a program ID for at least one application of the plurality of applications; receiving incident alerts related to the first program ID from each of a second plurality of tenant environments; based at least on receiving the incident alerts, determining whether a count of the second plurality of tenant environments meets a threshold; and based at least on the count of the second plurality of tenant environments meeting the threshold, requesting incident reports related to the program ID from each of a third plurality of tenant environments, wherein the third plurality of tenant environments has a smaller count than the count of the second plurality of tenant environments.

Intelligent configuration management of user devices

Techniques are described herein that are capable of utilizing agent-based configuration co-management to selectively migrate workloads from a first configuration management authority to a second configuration management authority. The first configuration management authority has a first management client and a first management server that provides a first management service. The second configuration management authority has a second management client and a second management server that provides a second management service. An operating system that runs on a computing device enrolls the first management agent and the second management agent into the second configuration management authority. The first management agent negotiates with the second management agent to determine a first subset of the workloads that is to be handled by the first management agent and a second subset of the workloads that is to be handled by the second management agent.

Agent-based configuration co-management to selectively migrate workloads

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Redmond, WA, United States of America

Loretta Marie Macklem-Clements