At&t Mobility II LLC

At&t Intellectual Property I, LP

Lizbet Gonzalez

Leonard James Burnett

Todd D Carlton

William B Chandler, Jr

Liaqat Ali

John Mark Dammrose

Richard Warburton Davis

William S Morris, Iv

Raymond A McFarland, Jr

Juan Zermeno

Debbie Knittel

Raymond A MacFarland, Jr

An enhanced wireless home phone (WHP) component for use in an emergency call service network is presented herein. A method can include in response to determining that address information representing an address corresponding to a subscriber identity associated with a wireless service has been included in a data store corresponding to an emergency telecommunication service, determining whether a location of a wireless communication device associated with the subscriber identity satisfies a defined condition with respect to a distance of the wireless communication device from the address; and in response to determining that the location of the wireless communication device satisfies the defined condition, and in response to determining that a communication corresponding to the emergency telecommunication service has been received from the wireless communication device, sending the address information directed to a public safety answering point device.

Enhanced wireless home phone for an emergency call service network

Systems, methods, and computer program products use combinations of international mobile equipment identity (IMEI), international mobile subscriber identity (IMSI), and account information to determine if a customer is eligible for service credit in near real-time. The customer needs an active account prior to inserting a subscriber identity module (SIM) into a device and powering on the device for the system to determine credit eligibility. No further customer action is required. The credit application process determines credit eligibility based upon device credit eligibility, account tenure, and/or credit rules, and applies the credit to the customer's account. The customer may be proactively notified when the credit is applied. The credit and tenure rules may be changed as the industry and business needs change to remain competitive in the industry. The SIM used is configured with software to lock the SIM to the device upon first power-on.

Systems, methods, and computer program products for providing service credit to customer accounts in a wireless communications service network

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North Brunswick, NJ, United States of America

Lizbet Gonzalez