Veeva Systems Inc.

Ling Lam

Timothy S Murphy

Brian Longo

Jay H Hartley

Abhay Pimprikar

Srinivasa S Davuluri

Drew Garty

Shoaib Sultan

Daniel Kallman

Stephanie Y Shaw

Arno Sosna

Sadhana Jain

Krista McBrearty

Dennis Alan Kochanski

Hui Wang

Cindy Chiang

Chatham Reed

Robert MacDonell

Tao Dong

Richard Charles Young

The event management system described is capable of aligning controlled content in a controlled content repository to properties of an event, e.g., event type, event topic, geographic location and product involved. When a user creates an event, controlled content associated with the event properties may be displayed so that the user may choose proper content for the event. When event content is updated in the controlled content repository, the latest version is pushed to the speaker so that only the latest version of the controlled content can be shared. Content displayed during a webinar and attendee participation data for the webinar may be tracked and stored in a CRM system.

System and method for event management

The approved email generation system described is capable of producing email communications using approved email templates and content that have been aligned with information regarding user access to such content. Once the approved email has been generated, the content may be verified again for accuracy and validity before being delivered to the user. When the user accesses delivered content, the approved email generation system again verifies the content and allows the user access to only the most current version of the content available. The system provides for control of the content of electronic communications to users.

System and method for controlling electronic communications

The co-browsing system described enables participants to share controlled content during a co-browsing session. A first participant's input on a web page may be collected and transferred to a second participant's computing device. The browser in the second participant's computing device, which is displaying the same web page, may receive the first participant's input and be manipulated by the first participant's input. Consequently, the participants may share a web-browsing experience while they jointly navigate web-related content at the same time, including the content and their activities on web pages, as if they are interacting with the web page on the same screen. Such controlled content co-browsing occurs in a system which has a repository of controlled content items and customer relationship management (CRM) information.

System and method for co-browsing

The approved email generation system described is capable of producing email communications between user and customer by using approved email templates and content that have been aligned with customer information regarding access to such content. Once the approved email has been generated, the content may be verified again for accuracy and validity before being delivered to the customer. When the customer accesses delivered content, the approved email generation system again verifies the content and allows the customer access to only the most current version of the content available. The system provides for control of the content of electronic communications to customers.

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Fremont, CA, United States of America

Ling Lam