Intuit, Inc.

Lin Tao

Yingxin Wang

Jianxiang Chang

Yan Qu

Jason Heckendorn

Krysten Nicole Dell

Hao Zheng

Certain aspects of the present disclosure provide techniques for detecting sentences that are utterances by an agent indicating an intent to poach a customer. According to certain embodiments, a language model is trained using query sentences that are confirmed to be sentences used in poaching a customer, to identify semantically similar sentences in a corpus. These semantically similar sentences are then used as base sentences for comparison to sentences in a transcript. Sentences of the transcript that are found to be semantically similar to one or more base sentences are provided to a user device for review and confirmation that the similar sentence was generated by an agent in an attempt to poach a customer.

Utterance intent detection

This disclosure provides systems, methods and apparatuses for machine learning. In some implementations, a pre-processing system may identify one or more special features in an input dataset and may generate one or more pruned datasets, respectively, based on the identified special features. The pre-processing system maps each of the pruned datasets to one or more predictions and selectively removes the values associated with one or more special features from the input dataset based on the mapping. In some other implementations, a pre-processing system may map each of the feature sets in an input dataset to multiple predictions in accordance with multiple machine learning algorithms. The pre-processing system evaluates a performance of each of the mappings and selects one of the machine learning algorithms to be used to train the machine learning model based on the performance of each mapping.

Feature pruning and algorithm selection for machine learning

Aspects of the present disclosure provide techniques for improved text classification. Embodiments include providing, based on a text string, one or more first inputs to a summary model. Embodiments include determining, based on one or more first outputs from the summary model in response to the one or more first inputs, a summarized version of the text string. In some embodiments the summarized version of the text string comprises a number of tokens that is less than or equal to a maximum number of input tokens for a machine learning model. Embodiments include providing, based on the summarized version of the text string, one or more second inputs to the machine learning model. Embodiments include determining one or more attributes of the text string based on one or more second outputs received from the machine learning model in response to the one or more second inputs.

Embedding performance optimization through use of a summary model

A method including generating a captured facial object and a captured pose from a captured image. The method also includes obtaining a base facial object and a base pose from a base image. The method also includes generating base pose angles using the captured pose, and captured pose angles using the captured pose. The method also includes obtaining selected base images using the base pose angles and the base facial object. The method also includes generating selected captured images using the captured pose angles and the captured facial object. The method also includes comparing the selected base images to the selected captured images to establish a comparison. The method also includes outputting a match output using the comparison.

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Fremont, CA, United States of America

Lin Tao