Verizon Patent and Licensing Inc.

Cellco Partnership

Lin Song

William Andrew Fish

Tim D Paiement

Andrew E Youtz

Paul T Schultz

Jack Jianxiu Hao

Robert A Sartini

Dahai Ren

Mauricio Pati Caldeira De Andrada

Kristopher T Frazier

Wei Xia

Andrew Wahlon Lam

Lonnie Katai

Kyriaki Konstantinou

Alice Yuan Bain

Jeff Evans

Yunyan Wang

Trevor Elkins

Min Xu

Rangashyam Vijayakrishnan

Jiang Lan

A mobile device executes an operating system (OS) call manager and an over-the-top (OTT) calling application. The OTT calling application receives a notification for a first OTT call, and notifies the OS call manager of the first OTT call. The OS call manager assigns shared device resources of the mobile device to the first OTT call. The OTT calling application receives a notification for a second OTT call, and sends, to an OTT Telephony Application Server (TAS) without notifying the OS call manager of the second OTT call, a request to switch from the first OTT call to a second OTT call. The OTT calling app identifies the first OTT call as inactive and the second OTT call as active, and allocates the shared device resources assigned to the first OTT call to the second OTT call.

Mobile device call management with multiple over-the-top calls

A system may be configured to receive an indication that a call has been placed (e.g., to a call center), and may provide a customized visual interface. The customized visual interface may include information that is potentially relevant to a user who has placed the call, and may be based on, for example, a user profile or history information, a purchase history of goods or services offered by an entity associated with the called party. The customized visual interface may allow the user to more quickly satisfy the purposes of his or her call than through traditional audio or touchtone menus.

Providing a customized visual interface based on a dialed number

A method includes attaching to a Packet Data Network (PDN) supporting services over a long term evolution (LTE) network to establish a first network connection. The method includes connecting to a wireless local area network, e.g. a WiFi network, to establish a second network connection. The method further includes launching an application accessing at least one of the supported services and receiving a request from the application to switch between the first and second network connections, according to the supported service, e.g. a policy associated with the service. Switching from the first network connection to the second network connections includes connecting to the PDN via an evolved Packet Data Gateway (ePDG).

System and method to deliver different services over cellular or WiFi networks depending on operator or user preferences

A note data message is associated with a first user equipment (UE) device and is sent to a second UE device when the second UE device communicates with the first UE device. The note data message is received and stored in a network server. A request is received from the second UE device to establish a communication session with the first UE device. If the first UE device has authorized the sending of the message to the second device, the note data message is sent to the second UE device independent of any communication session established between the first and second UE devices.

Method for sending contact note during call establishment

A system, or device, may be configured to receive a request to place a voice call; forgo placing the requested voice call; and present a visual interface, associated with an intended callee of the requested voice call, in lieu of placing the requested voice call. The system or device may determine to place the voice call to the original number, or to a different number, based on an input, which is based on the visual interface, from a user who may have, or may not have, made the request.

Providing a visual interface based on a dialed number

An approach for providing a service over a communication session based on an authentication from a voice session is described. A voice session enhancement platform may determine that a voice session is established among a plurality of devices. The voice session enhancement platform may further retrieve one or more authentication parameters associated with the voice session for the plurality of devices. The voice session enhancement platform may also initiate a service among the plurality of devices, wherein the service is separate from the voice session. Additionally, the voice session enhancement platform may authenticate the plurality of devices for the service based on the one or more authentication parameters.

Method and apparatus for providing service based on voice session authentication

One or more devices in a visual voicemail system voicemail notification messages indicating voicemails are available for a user of the visual voicemail system and distribute the voicemail notification messages to a network device. The one or more devices receive an indication of a backlog processing requests for the visual voicemail system and stop, based on the indication, distributing the voicemail notification messages to the network device. After the stopping, the one or more devices receive another indication that the backlog processing requests for the visual voicemail system no longer exists and resume, based on the other indication, distributing the voicemail notification messages to the network device.

Visual voicemail (VVM) recovery

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Newton, MA, United States of America

Lin Song