Asapp, Inc.

Lili Yu

Tao Lei

Howard Chen

Kyle Swanson

Sida Wang

A user of an automated natural language system may submit an ambiguous or incomplete request, and interactive techniques may be used to obtain clarification information from the user and then determine a response for presentation to the user. A user's initial request may be processed to compute a category score for each possible category of request. The category scores may be processed to determine if clarification of the request is needed. Where clarification is needed, one or more tags may be selected to determine a clarification question to be presented to the user. For example, a tag clarification score may be computed for each tag that indicates a value of the tag in clarifying the request. After receiving the clarification information from the user, one or more categories may be selected or, where needed, additional clarification information may be obtained.

Clarification of natural language requests using neural networks

The present disclosure describes a system, method, and computer program for matching an input file to one of a plurality of datastore files and displaying the rationale for the match. Neural networks are trained to create vector representations of objects in the input file and the datastore files. The cost of each possible pairing of vector representations between the input file and a datastore file is computed, and an optimal transport algorithm is used to identify the vector pairings that result in the lowest total cost of alignment. The datastore file with the lowest total cost of alignment to the input file is identified as the best matching file. The alignment results are used to display the rationale for the match. To constrain the alignment results of the optimal transport algorithm, one or more dummy points and, in certain embodiments, duplicate points are added to one or both of the vector sets to achieve alignments with the desired sparsity patterns.

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New York, NY, United States of America

Lili Yu