Bank of America Corporation

Leslie Richard Rhyne

Katherine Dintenfass

Victoria Lynn Dravneek

Karen Lea MacQueen

Wendy Marie Wekke

Jon David Neckes

Thomas D Ellis

Murthy Peri

James I Brown

Jorge E Camargo

Embodiments of the present invention provides a micro-moment or nuanced personalization eco-system for a user interaction with an entity via any channel. The system first preforms a gauge of the user's level with personalization of interactions and channels via rule set and clustering analysis. System then inputs and creates a forecasted algorithm for the user personalization. The invention further utilized micro-movement capture to identify micro changes to user visualization and conforms presentations based on the micro-movements. The invention further provides a backend feedback loop model to identify personalization levels for each user.

Micro-moment/nuanced personalization cross channel eco-system

A system for device customization based on beacon-determined device location is provided. The system comprises: a memory device with computer-readable program code stored thereon; a communication device connected to a network; a processing device, wherein the processing device is configured to execute the computer-readable program code to: establish a beacon device at a beacon location, the beacon device defining a communication range covering an area; determine a device location of a user device; determine that the device location of the user device is within the area of the beacon device at the beacon location; based on determining the user device is within the area, generate a data stream for the user device tailored for the beacon location; and present the data stream to the user device.

System for device customization based on beacon-determined device location

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Bend, OR, United States of America

Leslie Richard Rhyne