Kip Prod P1 LP

Kip Prod Pi LP

Leon A Nicholls

George A Cowgill

Atousa Raissyan

Amir Ansari

Jude P Ramayya

Ramprakash Masina

Alvin R McQuarters

A service management system communicates via wide area network with gateway devices located at respective user premises. The service management system remotely manages delivery of application services, which can be voice controlled, by a gateway, e.g. by selectively activating/deactivating service logic modules in the gateway. The service management system also may selectively provide secure communications and exchange of information among gateway devices and among associated endpoint devices. An exemplary service management system includes a router connected to the network and one or more computer platforms, for implementing management functions. Examples of the functions include a connection manager for controlling system communications with the gateway devices, an authentication manager for authenticating each gateway device and controlling the connection manager and a subscription manager for managing applications services and/or features offered by the gateway devices. A service manager, controlled by the subscription manager, distributes service specific configuration data to authenticated gateway devices.

System and method for providing network support services and premises gateway support infrastructure

Growing community of inventors

Santa Clara, CA, United States of America

Leon A Nicholls