At&t Mobility II LLC

Cingular Wireless Ii, LLC

Leland Yu

Venson Shaw

Steven I Carlson

Joseph P Marx

Liping Zhang

Field testing, performance monitoring, and resource management are performed via a communications device, automatically and autonomously, without user intervention. Abnormal conditions are automatically detected while the communications device is performing a service and adjustments are automatically made to network resources in order to improve service performance. Upon initiation of a request for service (e.g., IM, MMS, SMS, etc.), the communications device automatically begins to monitor the performance of the service session (e.g., send time, receive time, etc.). During or after the service session, the communications device stores the performance data associated with the performance of the service. The performance data is analyzed in accordance with a subscriber's user profile information, to detect any problems with the service. If problems are detected, necessary adjustments and/or reallocation of resources are made automatically and autonomously, without user intervention.

Automated communications device field testing, performance management, and resource allocation

Embodiments of the present invention relate to a method, apparatus and system for providing personal audio alert messages (PAAM) to a called party and a calling party during a call connection. In response to a call origination by the calling party, a PAAM database may be queried. One ore more personal audio alert message (PAAM) strings may be received from a database in response to the query. A first PAAM string, from the one or more PAAM strings identifying the called party to the calling party, may be returned. The call may be routed to the called party. A second PAAM string and a third PAAM string may be returned, from the one or more PAAM strings, to the called party in the routed call. The call is connected if the called party accepts the call.

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Redmond, WA, United States of America

Leland Yu