Salesforce, Inc.

Slack Technologies, Inc.

Leigh Ann Johnson

Adam Jamison Oliner

Renaud Bourassa-Denis

Aaron J Maurer

Zhifeng Deng

Alexander Nicholas Johnson

Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. The embeddings may additionally or alternatively be used to determine a degree of alignment.

Embeddings-based discovery and exposure of communication platform features

Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. Embeddings may be generated to characterize a user's interactions with a communication platform and/or characterize a channel and the embeddings may be used to expose methods of communicating with the user and/or over the channel.

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San Francisco, CA, United States of America

Leigh Ann Johnson