Live Nation Entertainment, Incorporated

Lee Ha

Mark Roden

James Healy

The present disclosure generally relates to a primary load management system configured to execute machine learning and artificial intelligence techniques to generate predictions of access-right requests that are or are likely to be invalid before the access-right requests are processed for assignment to users or user devices. The present disclosure relates to systems and methods that collect a data set representing characteristics of user devices as the user devices interact with various systems of the primary load management system and train a machine-learning model to predict invalid access-right requests using the collected data set. The collected data set may include a log line that represents each user device, and each log line may be labeled based on an invalidity evaluation. New access-right requests can be processed using the trained machine-learning model to determine whether or not to assign access rights in response to the access-right request.

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Los Angeles, CA, United States of America

Lee Ha