Grubhub Holdings Inc.

Grubhub, Inc.

Lee Frederick Baker

Matthew Maloney

Jonathan Peter Treble

Rhiannon Zivin

Josh Evnin

Kurt Peterson

Michael Evans

Lam Doan

Peter Aarested

Lillie C De Merode

Jason Sendelbach

Olga Dimitrijevic

A method and system for determining the time of delivery of an order is performed by a service system. The system receives the order from a customer device, and maps the customer telephone number to a routing telephone number. The system then sends the order with the routing telephone number to a provider, such as a restaurant. The provider prepares the order. A deliveryman calls the routing telephone number when he delivers the order to the customer. The system sets the reception time of the call as the time of delivery of the order. The system then forwards the call to the customer.

System and method for determining time of delivery of order

A restaurant service system for assessing the accuracy of estimated delivery time provided by a restaurant includes an order server, a restaurant server, a service server, and an assessment server. Each of the servers includes a server software application. The order server software application collects a set of orders from a set of diner devices. The restaurant server software application retrieves an estimated delivery time for each order in the set. The service server software application determines an order actual delivery time for at least one order in the set. The assessment server software application determines an accuracy measure of estimated delivery time for the restaurant.

System, method and apparatus for assessing the accuracy of estimated food delivery time

A restaurant service system for assessing the accuracy of estimated delivery time provided by a restaurant includes an order server, a restaurant server, a service server and an assessment server. Each of the servers includes a server software application. The order server software application collects a set of orders from a set of diner devices. The restaurant server software application retrieves an estimated delivery time for each order in the set. The service server software application determines an order actual delivery time for at least one order in the set. The assessment server software application determines an accuracy measure of estimated delivery time for the restaurant.

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Chicago, IL, United States of America

Lee Frederick Baker