At+t Corp.

Lucent Technologies Inc.

Paradyne Corporation

Lee B Strahs

Bruce Lowell Hanson

Mark Meier Rochkind

Brian Dean Freeman

James G Evans

Kurt E Holmquist

Howard M Singer

Richard H Janow

Alan I Feiertag

A method and system of providing a remote user with access to a voice response unit, which allows Internet users to access voice response units using a web graphical interface. In one aspect, the present invention includes an Internet telephone services node, which includes a web server communicatively coupled to a client computer system of the remote user, a voice switch initiating a call to a voice response unit, responsive to a signal from the web server, a touch-tone generator generating a touch-tone signal, responsive to a signal from the web server, and transmitting the touch-tone signal to the voice response unit through the voice switch and an audio streaming server receiving an audio signal from the voice response unit through the voice switch, digitizing the audio signal and transmitting the digitized audio signal to the client computer system through the web server. In another aspect, in order to provide a remote user with access to a voice response unit, the Internet telephone services node receives a request for access to the voice response unit from the remote user. Communications with the voice response unit are established. An audio signal is received from the voice response unit and information to be displayed to the remote user, which corresponds to the received audio message, is transmitted to the remote user.

Internet-enabled voice-response service

A system for creating still image or video collections for guests of amusement parks and the like a) identifies individuals by a unique tag assigned to the individual, b) automatically records the images of the individuals while they are at various attractions, c) collects the images over a communications network, d) arranges the images in a collection, and e) presents a personal set of collected images to the guest. For example, cameras may be located throughout an amusement park. Each guest is associated with a unique identifier. This identifier may be contained within a readable tag, e.g., a card, badge or pendant. Tag readers identify guest when they are at a particular location and provide identification and location information to a control system. A communications network is used to interconnect the cameras, tag readers, control system and image recording devices. The control system controls the recording and storage of the appropriate image(s) associated with that guest. The images of the guest may be associated with prerecorded images of the amusement park. Advantageously, a reporting system captures information on guest traffic patterns throughout their visit.

System and method for creating personalized image collections from

An improvement in providing simultaneous voice and data communication is achieved by provisioning within the public switched telephone network one or more simultaneous voice/data (SVD) modems that a) can communicate with SVD modems of the network users over a single 'plain old telephone service' (POTS) connection, and b) can separate, and deliver to different destinations the voice and data channels received from an SVD modem. The SVD modems in the network can also combine voice and data traffic from separate sources for transmission together over a single POTS connection to a user's SVD modem. In one embodiment of the invention, an SVD modem pool is provided by an inter-exchange carrier. The voice and data channels of an SVD call are separated at the network side of the SVD modem pool, so that they may be routed to different destinations. The voice channel of the call a) may be routed in the usual manner to a voiceband destination device or b) it may be routed to an SVD modem pool for possible combination with a data channel for delivery to an end-point subscriber who has an SVD modem. The data channel or the call may be routed over the packet network to a) a conventional data device or b) an SVD modem pool for possible combination with a voice channel for delivery to the end-point subscriber who has an SVD modem.

Simultaneous voice and data communications

A data communications equipment, e.g., a modem, uses a telephone number of a remote endpoint to retrieve an associated set of stored configuration parameters. These stored configuration parameters allow the modem to quickly initialize itself and thereby significantly reduce the training interval with the remote modem. In addition, the use of the telephone number of the remote endpoint allows quick identification of modulation format, e.g., that a fax call is being established.

Enabling technique for quickly establishing high speed PSTN connections

The disruption on the data channel caused by use of the conventional call waiting feature with simultaneous voice/data (SVD) modems, when the data channel is active, is overcome by employing SVD modems in the public switched telephone network and supplying the call waiting signal over only one of the channels made available by such an SVD modem. In an exemplary embodiment of the invention, the call waiting signal from the public switched telephone network is supplied by coupling it into the network side of the SVD modems that are provisioned in the public switched telephone network for providing simultaneous voice and data service. Advantageously, a data call that is in progress will not be disturbed by the coupling of an audible signal into the voice channel. Also, since the connection between the user's local SVD modem and the SVD modem in the network to which he is connected can be maintained while changing the source of the data that is coupled to the SVD modem on the network side, it is possible to implement a 'data call waiting' feature as well. Moreover, the fact that a voice call is waiting may be signaled over the voice channel or the data channel and, likewise, the fact that a data call is waiting may be signaled over the voice channel or the data channel.

Method for providing call waiting service

In an environment in which simultaneous voice/data (SVD) modems are provisioned in the public switched network for separating and separately routing voice and data calls from users having SVD modems, at least one user who is already employing a first connection through an SVD modem provisioned in the public switched network, for interacting with a remote destination over one of the two channels provided by an SVD modem, may have a second connection, over the second of the two channels provided by an SVD modem, automatically established for him. The second connection may be established in response to a request by one of the users. In a particular embodiment of the invention, the data channels supplied from each SVD modem of each of said users are routed to a common data application, e.g., a game, and a direct connection is established between the voice channels of the SVD modems in response to a command from the data application in response to the request of one of the users. Such a feature is called 'voice assist' or, in the gaming context, 'talk and play'. A similar 'data assist' feature can to automatically establish a data connection between users who are interacting with a common application over their voice channels. A context-sensitive voice assist feature is also provided to automatically establish a voice connection between a user of an application and an appropriate person, given the context in which the user requests the voice connection.

Growing community of inventors

Oceanport, NJ, United States of America

Lee B Strahs