Xerox Corporation

Norwalk

Lawrence W Meyer

Peter J Zehler

Michael Burkard

Vijay Kumar

Walter Igharas

Matthew Owen Scrafford

Jeremy Lee Reitz

Michael H Wang

Daniel J Stark

Erol Esen

Juan T Golphin

Eugene Stephen Evanitsky

Jason C Tsongas

Jeffrey R Earl

M Kerrigan Hawes

Paul W Eakin

Emil Macarie

Steven T Schlonski

Matthew John Quirk

Jose R Diaz

Michael J McVeigh

Michael G Leccarde

Andrew D Hinkhouse

Rovil A Andrade

Eric A Strong

George E Marshall

John T Roberts

Edgar Braeunle

Jeffrey E Mylott

A system server includes a memory and a processor in communication with the memory. The processor is configured to process a request to lower a security level of one or more communication channels of a secure communication system, where the request is responsive to a problem in the secure communication system. The processor is also configured to generate a message to inform connected devices associated with the one or more communication channels that the security level is to be lowered. The processor is further configured to lower the security level. The processor is further configured to commence a timer to control an amount of time that the security level is to remain lowered.

Time limited debugging of secure communication systems

A method for establishing a network connection between a mobile device and a network device includes determining whether the mobile device has previously established a network connection with the network device, and determining whether the mobile device and the network device can connect using information corresponding to a previously established network connection. If the mobile device has not previously established a network connection with the network device or if the mobile device and the network device cannot connect using above information, the method includes determining whether one or more records of network connections corresponding to the network device exist, and determining if the mobile device and the network device can connect using information included in those records. If the mobile device and the network device can connect using the above information or records, the transmitter component of the mobile device establishes a new network connection with the network device.

System and method for network selection and service pairing using historical data mining

A method for printing a document from a mobile device includes identifying a document to be printed and generating a notification comprising a selection of at least one candidate print device that may be selected for printing. The notification may be generated by analyzing, by one or more mobile device applications, the document to be printed to identify a document context including a security level of the identified document; using data sensed by one or more mobile device sensors to identify a user context including at least a current geographical location of the user; using the user context to detect a print device near the geographical location of the user; and accessing a rule set to determine if the identified document can be printed on the detected print device based on the security level of the identified document; and causing a user interface to output the notification.

System and method for printing documents using print hardware and automatic print device identification based on context correlation

A method, non-transitory computer readable medium and apparatus for printing in a pull printing system when a print server is unavailable are disclosed. For example, the method includes receiving a request to print a document, determining that the print server of the pull printing system is unavailable, providing one or more printers to print the document, receiving a selection of a printer from the one or more printers to print the document, transmitting the document to the printer that is selected for printing, determining that the print server is available, and transmitting an update message to the print server that includes the document that was printed, the printer that was selected and one or more print parameters associated with the document, wherein the print server synchronizes a print queue and a print history of the print server based on the update message.

System and method for printing during a pull printing system failure

A method for pre-rendering a print job to a print-ready document format in a print system comprising a plurality of print devices. The method may include receiving a print job from a user via a mobile electronic device and predicting at least one print device in the print system that the user may use for printing the print job. The prediction is based on at least one of the following: user activity data relating to printing in the print system by the user, print device information relating to the plurality of print devices, user information received from the mobile electronic device, or a plurality of print job criteria provided by the user. The method may further include recommending at least one print-ready document format that the at least one print device may use for printing the print job, and pre-rendering the print job to the recommended at least one print-ready document format.

Intelligent pre-conversion of document formats for predicted printer selection

A user interface receives instructions to retrieve a remote electronic document maintained within a print queue of an external server. A pause-and-reset print menu option is displayed on the user interface. Based on the user interface receiving selection of the pause-and-reset print menu option, printing the remote electronic document is begun and paused, to print a partially printed document. An inquiry regarding whether the partially printed document is acceptable is displayed on the user interface. Based on the user interface receiving input that the partially printed document is acceptable, the remainder of the remote electronic document is printed. Based on the user interface receiving input that the partially printed document is unacceptable, printing the remainder of the remote electronic document is canceled, and the print queue of the external server is reset to indicate that the remote electronic document has not been printed.

Pausing printing for preview of documents printed using remote server-based print queues

A system and method for transmitting device status information from a first internal network, through a first internal network firewall, over an external communications network and to a second network wherein the first internal network includes a marking device and a computing device having a memory. Usage data is collected from the marking device and compared to previously stored usage data to determine the validity of the collected usage data to provide a comparison result. The comparison result is used to determine whether the collected usage data can be transmitted from the first internal network, through the firewall, and through the external communications network to the second network.

Customer vetted device status communication system and method

Methods and systems are disclosed comprising a trap/event registration mechanism wherein a management system in a device network registers each trap/event type on a separate unique listener port. Each unique port number has intelligent binding of the kind of trap/event that can be received thereat. Each trap/event type is tightly bound to the special unique listener port so that the management system will know by virtue of receiving the trap/event at the unique port what kind of trap/event occurred on the device.

Method and apparatus for determining trap/event information via intelligent device trap/event registration and processing

A method and non-transitory computer readable medium for discovering network subnets are disclosed. For example, the method sets a host portion of a network address to a fixed value for a particular network, sends a discovery message to a subnet of a plurality of subnets having the fixed value of the host portion for the particular network, discovers the subnet if a response to the discovery message is received from a device and repeats the sending and the discovering until all of the plurality of subnets are checked, where the sending and the discovering are applied only to the fixed value of the host portion for each of the plurality of subnets.

Method and apparatus for network subnet discovery

Methods and systems obtain manufacturer data from a device being evaluated. The manufacturer data includes a system description, a system object identification, and a device-type description. The system description includes a serial number having a format. The system object identification includes a standards manufacturer field established by a standards organization. The methods/systems evaluate the standards manufacturer field to identify the manufacturer, and rank multiple system object identifications based on the quantity of data within each system object identification. Additionally, the methods/systems match the format of the serial number to known manufacturer serial number formats. The foregoing allows the methods/systems to determine the original equipment manufacturer (OEM) of the evaluated device based on the manufacturer appearing in the data string, the rank for each system object identification, and the manufacturer appearing in the serial number format match.

Determining OEM of rebranded device

A system and method automatically detect parameters of a printer on a network having an unknown profile, to create a useable profile for the printer having the unknown profile by querying, via a predetermined protocol between a network administrator processor and the printer on the network having the unknown profile, a first state of the printer on the network having the unknown profile. The network administrator processor identifies parameters associated with the state of the printer on the network having the unknown profile by comparing the first state of the printer on the network having the unknown profile to the second state of the printer on the network having the unknown profile and the third state of the printer on the network having the unknown profile and creates a useable profile for the printer on the network having the unknown profile based upon the identified parameters.

Method for automatically determining remote printer characteristics

A method stores serial numbers within memories of customer replaceable units that are used within printing devices. When one or more of the customer replaceable units are replaced, the method causes the printing devices to output to a computer the serial numbers of the customer replaceable units that are replaced. The method then analyzes the serial numbers using the computer to determine which specific customer replaceable unit was used within a specific printing device.

Consumable serial number tracking in a managed services hosted environment

A method and system suitable for grouping a plurality of multifunction devices (MFDs), the system including a storage station for storing information gathered from the plurality of MFDs by selectively polling the plurality of MFDs; wherein the information is selectively processed based on static performance data and dynamic performance data relating to the plurality of MFDs.

Method and system for polling multifunction devices based on performance criteria

In a network comprising printers and print servers which retain queues of print jobs, a user is able to survey and view selected portions of the network, either by enumerating printers to be queried directly, or by enumerating servers. By providing substantially simultaneous 'views' of printers and queues in servers, problems within a large network can be readily isolated.

Growing community of inventors

Fairport, NY, United States of America

Lawrence W Meyer