Asana, Inc.

Opower, Inc.

Lawrence Han

Srikrishna Raghavan

Suryaveer Lodha

Daniel Bloomfield Ramagem

Aaron Tsai Otani

Khanh Duc Nguyen

Michael Ian Kristopher Eaton

Nowell Boardman Strite

Nancy Hersh

Rachel Zuraw

Leslie Marie Zacharkow

Kristy Mayer

Systems and methods for providing a collaboration work management platform that facilitates differentiation between users in an overarching group and one or more subsets of individual users within the overarching group to enable the users within the individual subsets to use the collaboration work management platform differently users within the other subsets, the method being implemented by a computer system including one or more physical processors configured by machine-readable instructions are disclosed. Exemplary implementations may: manage environment state information for maintaining a collaboration environment.

Systems and methods for providing a collaboration work management platform that facilitates differentiation between users in an overarching group and one or more subsets of individual users

Various aspects of the subject technology relate to systems, methods, and machine-readable media for an interactive analytics platform responsive to data inquiries. These aspects include identifying a request for energy consumption data of an energy user from a user in a live interaction with the energy user. A utility bill as well as energy consumption data associated with the second user may be retrieved using an authentication of the second user. Energy consumption factors that influence a billing amount of the utility bill may be identified based on the energy consumption data. An interface with specific billing insights that correspond to the energy consumption factors is generated. The specific billing insights provide an explanation as to why the billing amount of the utility bill exceeded a cost expectation of the second user. The interface mapped with the utility bill may be provided for display.

Interactive analytics platform responsive to data inquiries

Aspects of the subject technology relate to methods and systems for calculating a customer activity score (CAS). In some aspects, a method of the subject technology includes steps including aggregating behavior information for each of a plurality of utility customers, the behavior information including historic consumption data for at least one consumable resource, and calculating, and using the behavior information, a customer activity score (CAS) for one or more of the utility customers. In some aspects, the method can also include steps for generating customer content for at least one of utility customers based on a corresponding CAS value. In some aspects, systems and computer-readable media are provided.

Customer activity score

Various aspects of the subject technology relate to systems, methods, and machine-readable media for an interactive analytics platform responsive to data inquiries. These aspects include identifying a request for energy consumption data of an energy user from a user in a live interaction with the energy user. A utility bill as well as energy consumption data associated with the second user may be retrieved using an authentication of the second user. Energy consumption factors that influence a billing amount of the utility bill may be identified based on the energy consumption data. An interface with specific billing insights that correspond to the energy consumption factors is generated. The specific billing insights provide an explanation as to why the billing amount of the utility bill exceeded a cost expectation of the second user. The interface mapped with the utility bill may be provided for display to the user.

Various aspects of the subject technology relate to systems, methods, and machine-readable media for interactive analytics platform responsive to data inquiries. These aspects include initiating, on one or more computing devices, a follow-up communication to an energy user based on one or more interactions between a billing advisor user and a billing advisor interface to a utility bill associated with an energy user. Content associated with the one or more interactions can be identified using the one or more computing devices. The content may identify information responsive to a data inquiry from the energy user. The follow-up communication can be generated with the identified content using the one or more computing devices for transmission to the energy user.

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Oakland, CA, United States of America

Lawrence Han