Nortel Networks Corporation

Rockstar Consortium US LP

Laurence Beaulleu

Richard Charles Taylor

David Price

Sergio Adrian Fiszman

Pierre Fournier

Elizabeth Goldrich

Kevin Howe-Patterson

Paul Ensing

Chris Ryerson

Michael Leeder

Michael Leader

An architecture which permits externalized management of services includes a number of management service capability (MSC) definitions. Each operator may associate a management service capability with a Service/Service Capability for managing various aspects of the Service/Service Capability. An interface enables a variety of different management systems to utilize a common MSC structure, independent of the information models, transport mechanisms and management interface of the system using the MSC. With such an arrangement, management related integration costs associated with integrating and bundling complex multi-media services is significantly reduced.

Method and apparatus for open management of multi-media services

In the service architecture of the invention, each service is viewed as a hierarchical arrangement of service components. At least one management agent is associated with each layer, and is used to manage and preserve the expected performance of the service components. The management agents cooperatively exchange management information regarding the service components at their layers to permit service self-management and self-healing, enabling restoration and recovery with minimum or no human intervention.

Method and apparatus for enabling dynamic self-healing of multi-media services

Growing community of inventors

Kanata, Canada

Laurence Beaulleu