Sprint Communications Comapny L.p.

Laura Haverkamp

David K Fultz

Kemi Y Ibitayo

John C Crews

Srinivas Pogiri

Anu Ramanujan

A system for privacy management of customer data is provided. The system includes a data store, a plurality of applications, a central broker and a distributed component. The data store maintains customer privacy data used by the applications. The central broker provides the applications with customer data and manages the customer privacy data according to a set of rules regarding access to the customer privacy data. The distributed component is distributed from the central broker and is operable to communicate with the central broker to obtain at least some of the customer data. The distributed component provides at least some of the customer privacy data to the applications according to the set of rules regarding access to the customer privacy data.

Customer data privacy implementation

A system is provided for monitoring one or more applications. The system includes a data store to maintain data, such as logs stored in a log file, describing transactions involving at least one of the applications. Some of the data includes context specific information which may be of varying length or content. The system includes agents, adapters, a controller, and a console. The agents communicate the data to the data store according to a configured delivery method. The adapters receive the data from the applications and forward the data to one of the agents. The controller manages the agents and is operable to analyze the data. The console is coupled to the controller to receive command inputs from a user to provide the analysis of the data to the user.

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Shawnee, KS, United States of America

Laura Haverkamp