Bandwidth Inc.

Larry Reeder

Daniel Pereira

Adam Covati

Lydia Runnels

Jay Slater

Techniques are described for obtaining current location data for a non-traditional telephony endpoint for emergency calling purposes. An emergency services (ES) provider receives, from a telephony server responding to a telecommunication session establishment request from a telephony endpoint, a location registration request, the location registration request including telephony endpoint identification information and a mobile device telephone number. The ES provider may send a short message service (SMS) message to the mobile device telephone number, the SMS message including an executable registration link that when executed on a mobile device receiving the SMS message causes the mobile device to retrieve location data of the mobile device. The ES provider may then receive the current location data from the mobile device and store it and the telephony endpoint identification information for subsequent use should a 911 call be made from that telephony endpoint. The ES provider may then send the telephony server an authorization acknowledgement for the telecommunication session establishment request.

Techniques for registering an internet protocol (IP) endpoint for emergency services calling

Techniques are described for obtaining current location data for a non-traditional telephony endpoint for emergency calling purposes. An emergency services (ES) provider receives, from a telephony server responding to a telecommunication session establishment request from a telephony endpoint, a location registration request, the location registration request including telephony endpoint identification information. The ES provider may push a quick response (QR) code to the telephony endpoint, the QR code when scanned by a mobile device causes the mobile device to retrieve its current location data. The ES provider may then receive the current location data from the mobile device and store it and the telephony endpoint identification information for subsequent use should a 911 call be made from that telephony endpoint. The ES provider may then send the telephony server an authorization acknowledgement for the telecommunication session establishment request.

Techniques for customizing an audio response to emergency test calls are provided. The technique includes receiving a Voice over Internet Protocol (VoIP) emergency test call from a test call device by an emergency service (ES) provider. Call information specific to the VoIP emergency test call is obtained from an ES provider customer database associated with the ES provider. The obtained call information specific to the VoIP emergency test call is provided to an emergency test call audio generation server. A customized audio response to the VoIP emergency test call is generated and returned to the test call device based on the provided call information specific to the VoIP emergency test call using text-to-speech technology.

Techniques for managing a 933 test call pertaining to emergency services

Disclosed are techniques for handling emergency calls via an emergency call routing system. A Voice-over Internet Protocol (VoIP) emergency call server may be configured to receive a session initiation protocol (SIP) INVITE for an emergency call from a telephone number serviced by a telecommunication service provider (TSP) SIP call server. The SIP INVITE message header may include multiple location objects including a registered geo-coded address location object associated with the telephone number placing the emergency call, and a location object comprised of lat-long coordinates determined at the time the emergency call is placed. The emergency call server may determine whether the registered geo-coded address and the lat-long coordinates are within a specified distance of one another. When the registered geo-coded address and the lat-long coordinates are within a specified distance of one another, the emergency call server may use the geo-coded address as the location object when handling the emergency call. However, when the registered geo-coded address and the lat-long coordinates are not within a specified distance of one another, the emergency call server may use the lat-long coordinates as the location object when handling the emergency call.

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Denver, CO, United States of America

Larry Reeder