Sbc Technology Resources, Inc.

At&t Labs, Inc.

Larry Lee Valco

Sherrill J Packebush

John Payton Beans

A method provides customized voice mail settings feature information to a telecommunications service subscriber. The method includes customizing a list of persistent settings features to include multiple persistent settings features that relate to telecommunications services subscribed to by the telecommunications service subscriber. The persistent settings features are maintained in a defined state through more than one subscriber session. The subscriber is sequentially prompted to select a persistent settings feature from the customized list by sequentially playing each of the persistent settings features to the subscriber.

Voice mail interface

A method for interfacing a subscriber to a voice mail component of a telecommunications system is provided. The method includes playing messages to the subscriber when the subscriber is in a message review area and providing a plurality of functions to the subscriber while the messages are playing and including an option of accessing a settings area. The method further includes placing the subscriber in a settings area in response to a subscriber's command and sequentially listing a series of persistent settings features when the subscriber is in the settings area.

An interface to a voice mail system includes a message review area from where messages are played to a subscriber and a settings area. The message review area is immediately accessed when the subscriber enters the voice mail system. The settings area is accessed from the message review area when the subscriber enters a predetermined command. Settings features are sequentially accessed from the settings area. Functions directly available from the message review area are also provided.

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Pleasanton, CA, United States of America

Larry Lee Valco