Other

Larry Appleby

Matt McDermott

Todd Oleno

Mike Ellis

A method according to the present invention may be used to convey information to enhance customer service for a wide variety of industries, and especially the automotive repair industry. Among other things, methods of the present invention allow a service provider to supply customers with information on services provided using one or more methods of distribution and in a manner that is fast, efficient, and easy for the customer to access. The information provided to customers can be distributed in a variety of formats and stored permanently for retrieval by the customer at any time.

Method for enhanced vehicle service

Systems according to the present invention may be used to convey information to enhance customer service for a wide variety of industries. Among other things, systems of the present invention allow a service provider to supply customers with information on services provided for the customer using one or more methods of distribution and in a manner that is fast, efficient, and easy for the customer to access. The information provided to customers can be distributed in a variety of formats and stored permanently for retrieval by the customer at any time. The present invention also allows service providers to gather metrics on communications to customers, as well as to facilitate targeted marketing efforts to help build customer loyalty.

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Cave Creek, AZ, United States of America

Larry Appleby