Bank of America Corporation

Lakshmanan Palaniappan

Sudhakar Balu

Geeta Bora

Venugopal Purushothaman

Virgil Arputharaj

A processor receives a request to communicate a source data using a preferred communication channel and obtains a first set of communication templates that correspond to a type of the source data and the preferred communication channel. The processor determines that no communication template in the first set includes a template associated with an overall performance indicator that equals or exceeds a first threshold. The pressor selects from the first set of communication templates, one or more communication templates that are associated with the highest values of the overall performance indicator. The processor then obtains an individual performance indicator associated with each multimedia component included in the selected one or more communication templates and generates a custom communication template by adding multimedia components having high individual performance indicators. The processor transforms the source data based on the custom communication template and transmits the transformed communication using the preferred communication channel.

Transforming source data based on performance indicators associated with templates

A processor receives a request to communicate a source data using a preferred communication channel and obtains a first set of communication templates that correspond to a type of the source data and the preferred communication channel. The processor obtains a performance indicator associated with each communication template from the first set of communication template and selects from the first set of communication templates, a communication template associated with the highest value of the performance indicator. The processor transforms the source data using the selected communication template by formatting the source data based at least on one or more multimedia components associated with the selected communication template and transmits the transformed source data using the preferred communication channel.

Selecting a template for transforming source data using a cognitive engine

A processor receives a request to communicate a source data using a preferred communication channel and obtains a first set of communication templates that correspond to a type of the source data and the preferred communication channel. The processor obtains an overall performance indicator associated with each communication template from the first set of communication template and selects from the first set of communication templates, one or more communication templates that are associated with a value of the overall performance indicator that equals or exceeds a first threshold value. The processor then obtains an individual performance indicator associated with each multimedia component included in the selected one or more communication templates and generates a custom communication template by adding multimedia components having high individual performance indicators. The processor transforms the source data based on the custom communication template and transmits the transformed communication using the preferred communication channel.

Generating a dynamic template for transforming source data

Embodiments of the present invention are directed to a cognitive tracking and navigation training system for improved application performance. Embodiments of the invention are configured to operate on complex enterprise application systems where a plurality of navigation paths are available to users based on one or more assigned user roles. The present system provides an enhanced application performance by cognitively tracking and providing updated user navigation paths while a user accesses an enterprise application system.

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Chennai, India

Lakshmanan Palaniappan