International Business Machines Corporation

Kyoichi Ozaki

Toshimichi Arima

Nozomu Aoyama

Hiroyuki Shingai

Masaaki Suehiro

A method and system for analyzing a problem in a computing environment. Symptom rules that include associated problem information are generated in a symptom catalog. An input file including a stack trace provided in response to detecting the problem is received. Function names included in contiguous lines in the stack trace are identified. In response to a search for the function names in the symptom catalog, the function names found in the search are matched to keywords included in a symptom rule. The computing system retrieves problem information that corresponds to the matched keywords. A report is generated that includes the stack trace and a solution included in the retrieved problem information. The generated report uses a text attribute to emphasize the text of the function names included in the stack trace.

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Tokyo, Japan

Kyoichi Ozaki